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Dasher Resume Example

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DASHER
Summary

Motivated professional with successful background in the animal and service industries. With extensive experience in animal handling and schooling in advanced feline training and studies. merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency, animal health and happiness through healthy practices of positive reinforcement training, animal welfare, customer relations and satisfaction through training and performance improvements.

Skills
  • Work with animals on a daily basis
  • Extensive training in safe and effective animal training and handling
  • Trained in feline specific training techniques
  • Ability to read and understand feline behavior and react accordingly.
  • Able to lift 75 pounds
  • Equipment troubleshooting
  • Customer relations
  • Hard-working
  • Punctuality
  • Opening and closing procedures
  • Employee engagement and motivation
  • Verbal/written communication
  • Schedule coordination
  • Training and coaching
  • Issue resolution
  • Customer greeting
  • Customer assistance
  • Training and mentoring
Experience
Veterinary Assistant
Joliet , IL
Ascension Health/Mar 2021 to Current
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Documented and tracked treatment activities.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Trained new veterinary staff on office procedures and requirements.
  • Assisted veterinarians in examining animals.
  • Supported veterinarians in disease management and mitigation procedures.
  • Unloaded and organized supplies and product inventory.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 70 animals per day.
Dasher
Saint Helena , CA
The Culinary Institute Of America/Sep 2020 to Current

Delivered in my vehicle a multitude of items, from food to markers. Have received awards of being top Dasher that allows me to receive bigger tips and more orders in a short time, having earned a rating of 4.89 out of 5 stars.

Lead Server
San Antonio , TX
The Culinary Institute Of America/Jan 2002 to Jan 2024

Lead with management a number of up to 15 servers daily to assure customer satisfaction. Personally serving up to 60 customers a day.

Lead Server
Newell , NC
Monro Muffler Brake & Service/Jan 2000 to Jan 2002
  • Provided exceptional service to an average of 40 customers per day at sit down establishment.
  • Upsold customers and optimized table-turns to outperform average sales by 70%.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Managed multiple servers and staff members to effectively foster team-oriented environment.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
Assistant Store Manager
City , STATE
McDonald's/Jan 1995 to Feb 2000
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Supervised associates in processing credit, debit, and cash payments to streamline sales.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Coached and developed store associates through formal and informal interactions.
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Education and Training
Some College (No Degree): Advanced Feline Training Animal Behavior Institute City, State
Associate of Science: Zoo Sciences Animal Behavior Institute City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

71Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Animal Behavior Institute

Job Titles Held:

  • Veterinary Assistant
  • Dasher
  • Lead Server
  • Assistant Store Manager

Degrees

  • Some College (No Degree) : Advanced Feline Training
    Associate of Science : Zoo Sciences

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