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dasher resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Skills
  • Supervision and training
  • Performance improvements
  • Cross-functional team management
  • Team oversight
  • Calm under pressure
  • Customer relationship management
  • Schedule management
  • Team building and motivation
  • Employee development
  • Recruiting and hiring
  • Training and coaching
  • Communication skills
  • Top talent recruiting, hiring and retention
Experience
Dasher, 10/2022 to Current
Fifth WallCharlotte, NC,
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Collected tips from customers through hands-free electronic methods.
  • Delivered fresh food to customers across local area.
  • Navigated local streets and highways with ease using GPS system.
General Manager, 03/2020 to 09/2022
Buffalo Wild WingsSherman Oaks, CA,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Managed day-to-day operations, including supervision and assignment delegation for team members.
  • Coached new team members on job tasks and performance strategies.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Oversaw personnel recruitment, performance and scheduling.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Gave input on how to improve training and employee productivity.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Tracked monthly sales to generate reports for business development planning.
Manager, 11/2007 to 03/2020
Ymca Twin CitiesGrand Marais, MN,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Maintained adequate staffing to meet objectives within budget.
Education and Training
: Management And Supervisory Development, Expected in to Central Georgia Technical College - Macon, GA
GPA:
High School Diploma: , Expected in 05/2005 to Westside High School - Macon, GA
GPA:

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Resume Overview

School Attended

  • Central Georgia Technical College
  • Westside High School

Job Titles Held:

  • Dasher
  • General Manager
  • Manager

Degrees

  • High School Diploma

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