LiveCareer-Resume

courier delivery driver resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Motivated professional seeking to obtain an administrative, supervisor or a managerial position in which I can utilize my military, motivating leadership, and confident customer service skills as well as my problem solving, educational training and experience to positively impact company objectives.
Highlights
Windows: Windows XP, Windows Vista, Windows 7 and Windows 8 *Microsoft Office: Microsoft Word, PowerPoint, Excel, Outlook and Access *Internet: Internet Explorer, Google Chrome, Safari and Mozilla Firefox
Accomplishments
Experience
Courier/Delivery Driver, 01/2013 - Present
Fedex Groveport, OH,
  • Provide efficient pickup and delivery service.
  • Provide support to customers on any issues regarding features of services.
  • Comply with all operational, security and safety policies, procedures and processes with the objective of meeting service commitments.
  • Maximize customer satisfaction.
Customer Account Manager, 01/2012 - 01/2013
Nestle International Lone Tree, CO,
  • Monitored and recommended payment frequencies to the General Manager (GM).
  • Resold the benefits of timely lease agreement renewal payments; Monitored the accuracy of customer classification according to payment history and habits; Supervised, developed and scheduled the activities of the Account Advisors;.
  • Recommended the use of extensions on customer accounts; Confirmed customer identification, collect money and obtain customers' signature on lease agreements; Helped to set and achieve renewal goals and updated the goal board daily; Reviewed and closed leasing agreements with customers;.
Supervisor, 01/2011 - 01/2012
David J Joseph Houston, TX,
  • Supervised over 60 employees; Submitted employee time sheets and time cards on a weekly basis to complete payroll process;.
  • Supervised 2 shifts; Monitored employee attendance, productivity, and other performance markers and provides counseling to employees, as required; Issued employee pay checks weekly;.
  • Communicated with plant supervisors of employees issues, tardiness, and absences; Supervised, motivated and assigned specific responsibilities to plant employees to ensure production of parts and services; Enforced all Company work and safety rules.
Account Manager/Delivery Driver, 01/2006 - 01/2007
Rent-A-Center City, STATE,
  • Set up sales floor and assisted clients with locating, selecting, and purchasing merchandise and services; Informed customers of past due payments and accounts;.
  • Contacted clients to collect money and merchandise on their delinquent accounts; Provided quality services in the delivery of merchandise to clients and prepared accompanying documentation; rental agreements and sales receipts; provided friendly customer service;.
  • Offered enthusiastic sales guidance to customers; Assisted in maintaining a quality showroom; Kept merchandise in excellent, lease-ready condition; Ensured timely deliveries; Secured on time payments and collecting on delinquent accounts.
Automated Logistics Specialist/ Unit Supply Specialist, 01/1999 - 01/2004
United States Army City, STATE,
  • Established and maintained stock records and documents on inventory, material control, accounting and supply reports; Utilized unit level computer to create and complete automated and manual accounting records, posts receipts and turn-ins, and performed due-ins and due-outs accounting;.
  • Reviewed and verified quantities received against bills of lading, contracts, purchase requests, and shipping documents; Maintained automated supply system for accounting of organizational and installation supplies and equipment;.
  • Supervised and performed tasks involving the general upkeep and maintenance of all Army supplies and equipment; Oversaw and directed warehouse functions in order to maintain equipment records and parts; Supervised soldiers assigned to platoon section providing performance coaching and training.
Education
Associate of Arts: Business Administration, Expected in May 2011
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American InterContinental University - Hoffman Estates, IL
GPA:
Status - Business Administration
Legal and Ethical Environment of Business; Business Management and Leadership; Electronic Business; Introduction to International Business; Principles of Accounting I; Project Management; Principles of Marketing; Project Management; Entrepreneurship.: , Expected in May 2011
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GPA:
Status -
Bachelors of Business Administration (BA): Project Management, Expected in September 2012
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American InterContinental University - Hoffman Estates, IL
GPA:
Status - Project Management
Workforce Diversity; Management Information Systems; International Legal and Ethical Issues in Business; Managerial Accounting; Quantitative Methods and Analysis; Marketing Management; Financial Management; Global Operations Management; Operations Management; Project Management; Advanced Entrepreneurship; Project Cost and Time Management; Managing Project Risks and Opportunities: , Expected in September 2012
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GPA:
Status -
Masters of Business Administration (MBA): Finance, Expected in November 2014
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Colorado Technical University - Colorado Springs, CO
GPA:
Status - Finance
Strategic Human Capital Management; Applied Managerial Accounting, Decision-Making, Marketing, Economics and Finance; Financial Statement Analysis; Corporate Portfolio Management; Financial Management for Multinational Enterprises; Strategic Management in Dynamic Environments.: , Expected in November 2014
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GPA:
Status -
Masters of Arts: Human Resource Management, Expected in Present
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American Public University - Charles Town, WV
GPA:
Status - Human Resource Management
Research Methods in Management Science; Ethics in Leadership; Employment Law and Labor Relations; Human Resource Policy.: , Expected in February 2016
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GPA:
Status -
Skills
Accounting I, accounting, Army, benefits, Business Management, coaching, contracts, counseling, clients, customer satisfaction, customer service, Decision-Making, delivery, documentation, Electronic Business, Economics, features, Finance, Financial Management, Financial Statement Analysis, General Manager, Human Resource, International Business, Internet Explorer, inventory, Labor Relations, Leadership, Law, Legal, Managing, Managerial Accounting, Marketing, Marketing Management, Access, Excel, money, Microsoft Office, Outlook, PowerPoint, Windows 7, Windows 8, Windows, Windows XP, Microsoft Word, Management Information Systems, Operations Management, organizational, payroll, policies, processes, Project Management, purchasing, quality, Research, safety, sales, shipping, Strategic, Strategic Management, Time Management, Vista

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Resume Overview

School Attended

  • American InterContinental University
  • American InterContinental University
  • Colorado Technical University
  • American Public University

Job Titles Held:

  • Courier/Delivery Driver
  • Customer Account Manager
  • Supervisor
  • Account Manager/Delivery Driver
  • Automated Logistics Specialist/ Unit Supply Specialist

Degrees

  • Associate of Arts
  • Legal and Ethical Environment of Business; Business Management and Leadership; Electronic Business; Introduction to International Business; Principles of Accounting I; Project Management; Principles of Marketing; Project Management; Entrepreneurship.
  • Bachelors of Business Administration (BA)
  • Workforce Diversity; Management Information Systems; International Legal and Ethical Issues in Business; Managerial Accounting; Quantitative Methods and Analysis; Marketing Management; Financial Management; Global Operations Management; Operations Management; Project Management; Advanced Entrepreneurship; Project Cost and Time Management; Managing Project Risks and Opportunities
  • Masters of Business Administration (MBA)
  • Strategic Human Capital Management; Applied Managerial Accounting, Decision-Making, Marketing, Economics and Finance; Financial Statement Analysis; Corporate Portfolio Management; Financial Management for Multinational Enterprises; Strategic Management in Dynamic Environments.
  • Masters of Arts
  • Research Methods in Management Science; Ethics in Leadership; Employment Law and Labor Relations; Human Resource Policy.

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