counter attendant resume example with 7+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
Organized and motivated professional eager to apply time management and organizational skills in various environments. Highly teachable, detail-oriented and reliable. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
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Experience
07/2022 to 09/2022
Counter Attendant Penn National Gaming – Vicksburg, MS,
- Delivered top quality customer service while managing multiple tasks.
- Processed order transactions and handled debit and cash operations.
- Adhered to food service sanitation guidelines and standards.
01/2022 to 03/2022
Crystal Pinner Wegmans Food Markets – Mclean, NY,
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Built chains of crystal and various crystal projects by hand for luxury light fixtures
- Packaged crystal projects for appropriate use and shipping according to specs
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Executed system configurations based on specific light fixture requirements.
10/2017 to 09/2021
Barista/Shift Supervisor B&G Foods, Inc – Hurlock, MD,
- Maintained highest standards of conduct and service to support company reputation.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Enhanced use of recycling and compost programs to reduce trash waste and improve green footprint.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
- Provided exceptional service to high volume of daily customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
06/2018 to 08/2019
Dog Sitter Wegmans Food Markets – Mebane, NC,
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Offered animals ample exercise opportunities through walks and play activities.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Provided seamless communication to inform pet owners of visits and pet status.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Cared for pets during owners' absences.
- Kept dogs safe by remaining alert to environmental conditions such as hot pavements or nearby animals.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
09/2017 to 12/2017
Retail Sales Associate Stewart's Shops – City, STATE,
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Calculated pricing, applied discounts and collected payment to process transactions.
- Answered questions about current promotions and resolved issues according to store policies.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
09/2014 to 08/2017
Customer Service/Produce Associate Hannaford Supermarket – City, STATE,
- Addressed inquiries, resolved customer issues and managed customer relations.
- Restocked produce and removed expired or damaged merchandise.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Processed payments and bagged items for customer check out.
- Prepared cut vegetables and fruits and packaged for purchase.
- Placed new produce orders based on expected demand.
- Updated pricing and sales signs to promote merchandise.
- Assisted with weekly and monthly inventory audits and rotated stock to reduce waste.
06/2014 to 08/2014
Bakery Associate Delicate Decadence – City, STATE,
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Adhered to food safety protocols to protect customers.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Assisted in the decoration of cakes for special occasions, showers, birthdays and weddings.
01/2014 to 06/2014
Front End Associate Hannaford Supermarket – City, STATE,
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Placed new produce orders based on expected demand.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education and Training
: National Security Studies
SUNY Empire State College - Online,
SUNY Empire State College - Online,
: Conservation Ecology And Biology
Arizona State University - Online,
Arizona State University - Online,
: Culinary Arts
Eastern Maine Community College - Bangor, ME,
Eastern Maine Community College - Bangor, ME,
: Music
SUNY Plattsburgh - Plattsburgh, NY,
SUNY Plattsburgh - Plattsburgh, NY,
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Resume Overview
School Attended
- SUNY Empire State College
- Arizona State University
- Eastern Maine Community College
- SUNY Plattsburgh
Job Titles Held:
- Counter Attendant
- Crystal Pinner
- Barista/Shift Supervisor
- Dog Sitter
- Retail Sales Associate
- Customer Service/Produce Associate
- Bakery Associate
- Front End Associate
Degrees
- Some College (No Degree)
- Some College (No Degree)
- Some College (No Degree)
- Some College (No Degree)
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