Ambitious Cosmetic Counter Manager leveraging strengths of team members to optimize client experiences and support business growth. Maximized productivity with superior influencing and mentoring skills. Business savvy professional experienced in sales and marketing. Ambitious Cosmetic Sales Associate demonstrating exceptional beauty and skincare service and selling skills. Adept in color principles, skincare and product knowledge. Business savvy with expertise meeting sales productivity goals month after month.
Skills
Public speaking, event organization, presentations,
Microsoft Office Suite -(Word, PowerPoint, Excel, OneNote, Publisher, Project)
Fashion
Inventory control
Managing
Merchandising
Excel
Mail
Microsoft Office Suite
PowerPoint
Publisher
Word
Presentations
Public speaking
Quick
Sales
Structured
Building brand awareness
Managing retail build outs
Driving business growth
Experience
Cosmetics Counter Manager, 10/2018 - Current Belk – Georgetown, SC,
Managed and scheduled team for optimum coveGreet guests and build relationships.
Suggest items that compliment a wardrobe.
Execute price changes, ring sales, and inventory control.
Assist in merchandising through visual placement.
Reflect the fashion of the store in your look and presentation Counter manager, Dillard’s Patrick Henry Mall.
Managing multiple associates.
Calling and interacting with customers to build lasting relationships.
Performing quick makeover services.
Creating events to create excitement about new products.
Make schedules for associates.
Facilitated in-store product training with vendor representatives, enabling employees to increase product knowledge.
Planned and implemented promotional events, communicating advertising and sales information to beauty advisors and retail managers.
Followed safety and maintenance standards to keep all beauty tools and customer areas clean and organized.
Handled credit and debit card payment processing to complete purchasing experience.
Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives.
Recommended, planned and implemented promotional strategies that increased market share 18%.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
Offered product and service consultations and employed upselling techniques.
Listened to customers to understand needs and refer to optimal services.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Provided training on appropriate product selection.
Greeted incoming customers and provided expert sales and service to drive revenue.
Sales Consultant, 09/2013 - 10/2018 Reliance Standard – UT, State,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Provided advice to customers regarding suitable product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
Offered product and service consultations and employed upselling techniques.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Greeted incoming customers and provided expert sales and service to drive revenue.
Administrative Assistant, 06/2011 - 12/2012 Osi Group – Riverside, CA,
Data input for a multi-campus proprietary university.
Filed and organized documents.
Skip tracing.
Retrieved and disbursed mail to department employees.
Document creation.
Supplied requisite support to department staff as needed.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
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