corporate specialist resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Knowledgeable business expert with over seventeen years of experience focused on business optimization with internal teams and external partners. Leveraging marketing and technology to maximize business reach and impact. Interested in bringing my talent and experience to your organization.
Skills
Project Management
Strategic Planning
Curriculum Development
Design and Marketing
Webinar Training
Sales Team Training
Product Launching
Planning and Coordinating
Google Suite and Microsoft Office
Dental Management Software
Team Collaboration
Interpersonal Communication
Fluent in English and Spanish
Education
Rutgers UniversityNew Jersey , Expected in 01/2014 ā āMaster of Public Health: - GPA:
Concentration in Oral Health
University of North Carolina Chapel HillChapel Hill, NC, Expected in 05/2011 ā āBachelor of Arts:Public Policy - GPA:
Recipient of Jack Kent Cooke Scholarship
Seminole State College of FloridaOrlando, FL, Expected in 06/2009 ā āAssociate of Arts:Biology - GPA:
Magna Cum Laude
Certifications
ICOI Practice Management Implant Certification
Certified Health Unit Coordinator
Medical Records Keeping
Registered Dental Radiographer in State of Florida
Work History
American Greetings Corporation - Corporate Specialist Anchorage, AK, 05/2016 - Current
Convening leadership groups to facilitate and develop streamlined best practices, business policies / procedures, and employee training across five states
Leading SharePoint site migration from design through training of 1500 employees
Implemented a custom LMS based on analysis of onboarding and recurring employee training experience
Customized data management system to track program specific data points and generate targeted reports; aggregated data utilized for continuous monitoring and strategic planning
Managed $475k grant funding over 3-years; Reviewed, edited, and reported
Developed curricula, instructions, documentation and written exam for employee & customer training courses
Davita - Practice Manager of Operations Lady Lake, FL, 06/2006 - 03/2016
Ensured employee policy compliance; maintained local, state, and federal regulatory compliance
Negotiated and monitored vendor contracts; reduced business expenses by 35% over three year period
Revamped employee recruitment, onboarding process, and employee training approaches
Maintained network connectivity of all workstations, servers, network devices; trained internal capacity team members to be 90% efficient with remote support of digital workflow
Updated new client flow procedures; increased quality of service along with client satisfaction reaching up to 5 star reviews
Streamlined referrals follow-up process by automating systems; resolved outstanding case concern by training referral network teams
Strengthened company brand & loyalty
Reduced HR budget by 10% by developing new processes and improving workflow
Formulated corrective action plan through analysis of management feedback and consultation with employee
Incorporated client-centered experience from pre- to post-appointment; increased case acceptance; case retention increased by 10% of target each quarter
Enhanced client experience by implementing preventative education through: video, print, and case presentation
Integrated administrative and clinical processes to improve operations and client satisfaction
Interviewed implant patients to hear concerns, health history and pre- / post-surgical objectives were met
Thoroughly studied patients' x-rays, CBCT images, diagnostic pictures, to help determine best treatments for dental reconstruction with implant surgery in collaboration with prescribing dentist
Trained dental teams for implant surgery from treatment planning and diagnostics integration such as NewTom to scheduling.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.