LiveCareer-Resume

corporate communications specialist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

A high-energy, loyal, and creative professional with experience and success partnering at the C-level across varied industries, bringing extensive experience, professionalism, and a sense of humor to an exciting, dynamic organization. Key strengths include: emotionally intelligent, a force-multiplier, adept communicator, collaborator, and problem-solver.

Work History
Corporate Communications Specialist, 12/2020 - Current
Hdr, Inc. Dallas, TX,
  • Manage CMS (Unily) for company's intranet and primary communication tool; work directly with Unily reps for building CMS, repairs to CMS, and deployments.
  • Prepare content for blogs, articles, announcements, event postings for internal communication.
  • Work close with company teammates for internal communications and intranet page help and assistance. Work in tandem and cross-functionally with social media peers for projects and campaigns.
  • Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
  • Orchestrate, manage and recap company's monthly town hall meeting (aka all-hands meeting) currently in a virtual format.
  • Orchestrate, manage and lead company president's two employee engagement meetings (bi-monthly cadence) with employees and with managers/senior managers.
  • Oversee IMT's giving back program; working with field offices, including global locations, for company's philanthropic activities. Most recent fundraiser: IMT India/COVID-19 Relief; where the company donated over $8,000 to SEWA International; for a total of over $16,000 raised.
Office of President & CEO, 08/2013 - 12/2020
Santander Bank Borough Of Whitehall, PA,

Sr. Executive Assistant Responsibilities

  • Provide executive-level support to the President & CEO, with demonstrated ability to improve procedures, improvise, and deliver ahead of deadlines.
  • Helped the President & CEO navigate the company’s transition from a public-facing company to a privately held company.
  • Liaison between other departments and business partners, ensuring successful and proper communications and following procedures; including but not limited to: board of directors, customer, partners, investor relations, public relations, and media.
  • Manage executives’ desk relative to calendaring, contacts, and completing/submitting expense reports.
  • Schedules/Executes: travel, team meetings, team social events, training sessions, interview schedules, executive briefings. As well liaise and coordinate other executives'/board members'/partners'/customers' schedule and travel.

Lead EA & Mentor - Company Support Staff

  • Oversee company support team (current 10 people).
  • Established company’s first-ever support team (est.
  • 2017).
  • Initially partnered with 3rd party for one team building event and one team communication evaluation.
  • Developed annual reading list.
  • Strengthen relationship amongst support team (mantra: “we do not have to ‘like one another’, but let’s assemble to get the mission accomplished”).
  • Strengthen relationship amongst company’s internal service providers [i.e. IT, W-Safety, W-Services) via meeting inclusion.
  • Network company’s support team to drive CEO’s/Company Leadership/Company messaging/objectives/actions.
  • Liaison with team’s executive with to foster their support’s growth.
  • Mentor less experienced teammates.
  • Two mentor’ees received promotions (title and merit) after mentoring, provide executive-level support to CTO and CTO’s direct support, with demonstrated ability to improve procedures, improvise, and deliver ahead of deadlines.
Sr. Executive Assistant, 10/2010 - 08/2013
Santander Bank Borough Of Wyomissing, PA,
  • Liaison between other departments and business partners, ensuring successful and proper communications and following procedures. Manage executives’ desk relative to calendaring, contacts, and completing/submitting expense reports. Schedules/Executes: travel, team meetings, team social events, training sessions, interview schedules, executive briefings. University BU Champion creating long-term relationships at specific universities and advocate of University Relations program internally [Note: Effective 2013 program no longer in place due to budget constraints]. Reduced department’s travel and expense budget by 20% by identifying cost-effective travel and negotiating vendor contracts. Reduced department’s entertainment budget by 30% by utilizing internal sources and employing ‘out-of-the-box’ thinking. Plan, coordinate, and execute monthly employee social activity.
Sr. Executive Assistant, 03/1997 - 10/2010
Mattson Technology, Inc City, STATE,
  • Office of CEO: Provided executive-level support to CEO. Managed CEO’s desk relative to email (screen, reply, write), calendar, contacts. Scheduled/Executed: travel, CEO networking. Liaison between other departments, ensuring successful and proper communications and following procedures. Liaison with Mattson’s Board of Directors relative to meetings, board material, correspondence, travel, etc. Managed one executive assistant. Reduced CEO’s administrative time by 60% by managing their email. Created communication matrix, which CEO’s interaction with customers by 40%. Planned, coordinated, and executed annual Bicycle to Work company (world-wide) event. Planned, coordinated, and executed annual Tour de Cure (American Diabetes Association) company event.
  • Office of COO: Provided executive-level support to COO. Managed COO’s desk relative to email (screen, reply, write), calendar, contacts. Scheduled/Executed: travel planning/coordination. Assisted COO in preparation for Board of Directors meetings. Chaired Employee Activities Committee. Streamlined processes for Mattson EA’s. Assisted in budget tracking and reconciliation. Helped company identify and reduce costs by $1M. Partnered with other department administrative assistants for company events.
Talent

Skills

  • Managing/Planning: Calendar, travel, events (internal/external), Retreats
  • Programs: MS Office, Google Suite/Cloud, Workday, Salesforce, Oracle, SAP, Unily CMS, Slack, Zoom, WebEx Suite
  • Media, Investor Relations
  • Board of Directors
  • Executive Recruiting/Onboarding

Soft Skills

  • High Emotional I.Q.
  • Artistic/Creative + Rational & Logical
  • Employee Motivation
  • Anticipate Problems ~ Create Resolutions
Education
B.S: Business Management, Expected in 09/2013
-
University of Phoenix - San Jose, CA,
GPA:
Status -
Certifications

Employee Engagement - Wharton School of Business

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Corporate Communications Specialist
  • Office of President & CEO
  • Sr. Executive Assistant
  • Sr. Executive Assistant

Degrees

  • B.S

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