Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Links
  • linkedin
Professional Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Skills
  • Credit history assessment
  • Loan writing
  • Pulling credit reports
  • Credit score understanding
  • Credit disputes
  • Credit risk
  • Credit risk review
  • Loan terms
  • Credit report pulling
  • Credit report understanding
  • Credit decisions
  • Credit reports
  • Loan application evaluation
  • Loan expertise
  • Consumer banking specialist
  • Consumer Lending
  • Loan to Value Ratio Calculations
  • Credit history assessments
  • Loan evaluations
  • Loan officer training
  • Loan recommendations
  • Credit adjustments
  • Loan approvals
  • Credit and cash payments
  • Loan terms interpretation
  • Loans
  • Loan processing knowledge
  • Credit reviews
  • Loan processing
  • Credit card transactions
  • Consumer banking
Work History
Consumer Loan Credit Underwriter, 09/2008 to Current
CitadelMontgomeryville, PA,
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications on and information for team meetings.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Led [Type] team in delivery of [Type] project, resulting in [Result].
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Loan Service Representative, 09/2008 to 04/2020
Credit Union Of The RockiesFrisco, CO,
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Assisted senior-level credit officers with complex loan applications.
Lending Specialist, 04/2010 to 02/2012
State Farm BankCity, STATE,
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Observed all regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
  • Explained very technical financial information to applicants in easy to understand language.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving proposing the Hold Credit Review queue be monitored for applications where Proof of income was necessary the Hold Cred Task r Service] issues.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Worked with [Type] customers to understand needs and provide [Type] service. agents and customers reviewing declined applications and making some deals work by restructuring the deal
Education
Diploma: Bank Operations, Expected in 08/2012
American Bankers Association - IL,
GPA:
Accomplishments
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information

add other accomplishments and language skills

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average

resume Strength

  • Formatting
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • American Bankers Association

Job Titles Held:

  • Consumer Loan Credit Underwriter
  • Loan Service Representative
  • Lending Specialist

Degrees

  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: