Consistent, progressive track record of achievement in corporate, government, non-profit, disaster relief, and consulting.
Innovative, detail-oriented senior level emergency manager with proven skills in developing and managing emergency and business continuity programs
Proficient at balancing divergent stakeholder priorities, acknowledged by industry peers as an adept negotiator and problem solver.
One of a select group of emergency managers that has successfully built comprehensive emergency frameworks for Fortune 100 companies.
Calm under pressure
Complex problem solving
Consultant Emergency Supply SolutionsJul 2016 to Current Ready America － Chicago, IL
Interface with Corporate, Government, and NGO clients and organizations to evaluate disaster supply and equipment needs
Manage and develop national account MOUs, pricing and discount programs
Coordinate and manage conferences and events for Ready America displays, workshops and product demonstrations
Manage relationships with existing suppliers, product manufacturers and procurement sources
Train and develop staff regarding emergency management planning, procedures and relationship management.
Corporate Manager - Emergency PreparednessJun 2015 to Jul 2016 Sony Interactive Entertainment － San Diego, CA
Established Comprehensive Emergency Management framework and developed related plans and annexes
Developed multi-year training and exercise program and calendar for corporate security team
Maintained departmental preparedness budget
Developed employee preparedness program and facilitated annual events for multiple location
Trained site emergency response teams volunters.
Developed Executive leadership orientation to Crisis Management
Established Emergency Notification System protocols and trained Global Security Operations staff
Fostered and sustained public-sector partnerships with federal, state, and local agencies
Represented Sony at conferences and events
Served as emergency operations center manager during major incidents
Developed emergency resource management program for procurment of disaster supplies and equipment
Collaborated with Business Continuity staff to ensure harmonization of risk and long-term recovery plans with Crisis programs
Designed continuity of operations plan for critical security and emergency infrastructure
Wrote and implemented workplace violence policy in collaboration with HR and corporate security teams
Senior Program ManagerMay 2011 to Jun 2015 Walgreens Co － Deerfield, IL
Developed disaster plans for company's 8,200 U.S. stores and facilities, resulting in significant reduction of disaster costs and minimizing disruption to customer operations
Created employee preparedness programs, products and training materials for stores, corporate centers, and distribution facilities, to improve resilience across the enterprise
Organized and managed Executive corporate support team at the EOC during major events, including Hurricanes Isaac, Superstorm Sandy, Moore OK torando and the Boston Marathon Bombing.
Coordinated with local, state and FEMA authorities, Red Cross, Rx Response and other stakeholders to facilitate emergency information sharing regarding store status
Worked with Regional Catastrophic Planning Team, Centers for Disease Control to coordinate Walgreens participation in pharmacy support of emergency operations planning
Served as Business Continuity agent, conducting BIA's and assisting major business units in developing Continuity Plans for 70 business processes
Developed innovative community preparedness program resulting in sale of 5,500 weather radios for households in a Morris IL, resulting in more than $100,000 revenue for a single store.
Efforts resulted in receipt of Dept. of Homeland Security Rick Rescorla Award in 2013 for Community Service
Senior Emergency Management ConsultantJan 2010 to May 2011 Science Applications International Corporation － Chicago, IL
Served as Project Manager for FEMA Regional Catastrophic Preparedness Grant Program, leading Regional Planning Team subcommittees in development of catastrophic disaster plans for the Illinois, Indiana, and Wisconsin area.
Efforts resulted in successful completion of 2M grant funded project delivered on time and within budget.
Conducted surveys and stakeholder meetings with City of Chicago Office of Emergency Management, 16 county emergency management agencies, and numerous community-based and nongovernmental.
Developed assessment tools for continuity of operations, tactical communications, and HSEEP exercises for local and state governments, universities, and federal stakeholders nationwide.
Responsible for successful deliverables for seven major projects in 14 months.
Regional Preparedness ManagerNov 2007 to Dec 2009 American Red Cross － Chicago, IL
Supervised and facilitated regional disaster preparedness program collaborating with government NGO and private sector stakeholders to increase shelter capacity by ten percent Improved and enhanced response capacity and preparedness for 8.4 million residents in eleven county chapter jurisdictions Developed multi-year planning framework to increase region's response capability and improve family, business, and school catastrophic preparedness, expanding Ready Rating, Ready When the Time Comes, and CPR Training Days programs Led regional planning efforts to establish risk-based, catastrophic preparedness models for large-scale disasters to increase Red Cross ability to respond and recover Conducted research, development, and wrote ground-breaking Regional Preparedness Report for the Chicago Community Trust, Chicago Metropolitan Agency for Planning (CMAP) Go to 2040 Project.
National DirectorJun 2005 to Nov 2007 Save a Life Foundation － Schiller Park, IL
Managed the daily operations and program development for expansion of CPR training programs for K-12 children nationwide.
Planned and conducted media events, promotional programs and funding initiatives to expand training on life-sustaining first aid skills nationwide.
Successfully negotiated federal funding to provide training for 8,000 cadets for National Guard Youth Challenge Program in 29 states.
External Affairs SpecialistNov 2002 to May 2005 FEMA － Chicago, IL
Supervised cadre of 35 regional community relations field staff during deployment to 11 Presidential disasters.
Improved training for field teams by implementing new performance standards, establishing peer mentoring programs and employing aggressive team-building techniques
Provided media support for TOPOFF-2 national terrorism exercise
Managed field community relations teams for state of Alabama during Hurricane Ivan, overseeing expenditures and management for more than 800 field workers
Directed FEMA Special Task Force to coordinate deployment of over 5,000 federal agency staff and Citizen Corps volunteers to Gulf Region during Hurricane Frances
Served as assistant to Regional Administrator handling Congressional inquiries for Assistance to Firefighters Grant Program awards
Selected to serve on FEMA review panel for the initial draft of National Response Plan
Developed, wrote, edited and distributed Region V electronic newsletter distributed to over 2,000 stakeholders
Emergency Management2014Harris University － Bradenton, FL, US
BBA, Business Administration1980Roosevelt University － Chicago, IL, US
International Association of Emergency Managers - Children's Caucus
Illinois Professional Emergency Manager (IPEM)
Domestic Preparedness Journal - Advisory Board
Milton Township CERT
Illinois Emergency Services Management Association
Association of Contingency Planners
U.S. Air Force (1973-1977) Air Traffic Controller
Illinois National Guard (Retired) Public Affairs & Community Relations
Employee of the Year - CommuniTech Services 1995
Army Achievement Medal - Public Affairs Midwest Floods 1993
Air-Force Achievement Medal - Public Affairs 1984
Long & Honorable Service Ribbon (20 years) Illinois National Guard
Certificates of Appreciation FEMA Disasters 2002-2005
Lincoln's Challenge Academy - Graduation Speaker 2005
Keynote Speaker - International Women in Emergency Management Conference 2013
Conference Co-Chair - Chicago State University 21st Century Emergency Preparedness Conference Publications
Author: Lost and Turned Out - A Guide to Preparing Underserved Communities in Disaster (Amazon 2012)
Author: Chicago Metropolitan Agency for Planning - Go To 2040 Regional Emergency Preparedness Report (2009)
Author: Whitepaper: The Path to Changing Disaster Outcomes for Underserved Communities: A Special Report for National Summit on Race Conference (2014)
Author: The Native Broadcaster Emergency Guidebook (Native Public Media 2016)
Articles: Domestic Preparedness Journal - Planning, Technology and Partnerships, Walgreens Success in Civil Disturbance Resilience (2015).
100, 200, 300, 400, 700, and 800 and 35 additional FEMA Certificates
Certified Emergency Manager (International Assoc. of Emergency Mgrs.)