Results-focused, Configuration Analyst with 15 years of proven success in gathering requirements, defining scopes and setting project plans. Capable of managing complex, high-visibility Top Secret priorities projects. Effective at administrative support, inventory management and customer relationship development. Bilingual and capable of successfully juggling multiple projects simultaneously. Highly-effective communication facilitator and contributor to key partnerships, projects, and collective team objectives across, telecom, network, hosting, security, governance, and vendor management to achieve positive impact on all business outcomes.
Apply knowledge and strategy toward managing a variety of sensitive tasks including interpreting, organizing and presenting clear translated information and materials. Oversight for conducting official meetings and acting as interpreter between U.S. Army personnel and local foreign officials, as well as document translations from Albanian to English. Research, identify and communicate information on local cultures and customs to facilitate strategic goals. Accountable for providing linguistic support to field intelligence personnel to ensure continuity of operations despite dynamic personnel movements. Point of contact, troubleshooter and liaison between internal departments, customers, vendors and staff to coordinate linguistic and production tasks. Cultivate dynamic relationships with internal and external customers to successfully guarantee that all month-end metrics are achieved or exceeded. Spearheaded, developed and instituted new procedures resulting in multiple process improvements that improve efficiency and production throughput.
· NORTHROP GRUMMAN, GOING THE EXTRA MILE award May 2008
Volunteer as a team lead on improving Diversity & Inclusion at Northrop Grumman for NYCWiN program
CCSP CBK ISC2: CERTIFIED CLOUD SECURITY PROFESSIONAL, 2017
CYBER SECURITY 202: NETWORK FORENSICS, 2016
CYBER SECURITY 101: FOUNDATION, 2016
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