Conference Planning Manager Resume Example

• Responsible for directing meetings in a 339 room hotel with 9,000 total square fee of event space.
• Coordinated wit meetings planners on small and large corporate meetings, social events, family reunions and church groups.
• Communicate and negotiate with clients to finalize program details including; contracts, room accomodations, ground transportation, special event venues, room set up, audio visual, signage, vendors and food and beverage requirements
• Deliver clean and effective verbal and written communication to the client as well as communicated to all departments; information necessary to execute the groups needs flawlessly.
• Simultaneously managed all events ( Corporate/Catering/Reunion/ Reservations) during period of cost containment.
• Recognized by management for providing exceptional customer service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Responsible for directing meetings in a 369 room hotel with 13,000 total square feet of event space.
• Partner with meeting planners from a wide range of industries to coordinate the details focusing on a large conferences, conventions, corporate trainings and board meetings.
• Communicate and negotiate with clients to finalize program details including; contracts, room accomodations, ground transportation, special event venues, room set up, audio visual, signage, vendors and food and beverage requirements.
• Deliver clean and effective verbal and written communication to the client as well as communicate to all departments' information necessary to execute the groups needs flawlessly.

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• Facilitated communication between internal teams to effectively handle customers' needs and resolve issues.
• Maintained efficient office environment through effective management of resources and deadlines.
• Supported sales executives by handling calendars, communications and travel arrangements.
• Attended sales meetings to take notes and distribute updates to team members.
• Created sales presentations to promote advertising benefits to potential customers.
• Participated in corporate sales trainings to improve skills set and learn new selling techniques.
• Obtained signatures for important financial and legal documents.
• Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
• Checked office supplies stock and placed orders to maintain levels.
• Addressed and responded to incoming correspondence.
• Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
• Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Supported office needs including taking messages, scanning documents and routing business correspondence.