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Conference Planning Manager Resume Example

Resume Score: 80%

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CONFERENCE PLANNING MANAGER
Summary

Motivated Event Manager bringing 18 years of experience delivering small to large-scale corporate events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences.

Skills
  • Budget preparation
  • Issue resolution
  • Time Management
  • Project management
  • Communications
  • Planning and coordination
  • Relationship development
  • Administrative support
  • Problem resolution
  • Organization
  • Customer service
  • Contract negotiations and administration
  • Transportation and logistics coordination
  • Catering coordination
  • Guest relations
  • Managing events start to finish
  • Event calendar management
  • Food service knowledge
  • Cost estimating
  • Workflow management
  • MS Office
Experience
Company NameCity, StateConference Planning Manager05/2013 to 08/2020
  • 1043 guest room, IACC certified, corporate group- focused conference center with 150,000 square feet of event space on 95 acres of land.
  • Partner with meeting planners from a wide range of industries to coordinate the details focusing on large conferences, convention, corporate trainings and board meetings.
  • Communicate and negotiate with clients to finalize program details including; contracts, room accomodations, ground transportation, special event venues, rom set up, audio visual, signage, vendors and food and beverage requirements.
  • Deliver clean and effective verbal and written communications to the client as well as communicate to all departments information necessary to execute the groups needs flawlessly.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Company NameCity, StateEvent Manager11/2004 to 04/2013
  • Responsible for directing meetings in a 339 room hotel with 9,000 total square fee of event space.
  • Coordinated wit meetings planners on small and large corporate meetings, social events, family reunions and church groups.
  • Communicate and negotiate with clients to finalize program details including; contracts, room accomodations, ground transportation, special event venues, room set up, audio visual, signage, vendors and food and beverage requirements
  • Deliver clean and effective verbal and written communication to the client as well as communicated to all departments; information necessary to execute the groups needs flawlessly.
  • Simultaneously managed all events ( Corporate/Catering/Reunion/ Reservations) during period of cost containment.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Company NameCity, StateConvention Services Manager10/2002 to 11/2004
  • Responsible for directing meetings in a 369 room hotel with 13,000 total square feet of event space.
  • Partner with meeting planners from a wide range of industries to coordinate the details focusing on a large conferences, conventions, corporate trainings and board meetings.
  • Communicate and negotiate with clients to finalize program details including; contracts, room accomodations, ground transportation, special event venues, room set up, audio visual, signage, vendors and food and beverage requirements.
  • Deliver clean and effective verbal and written communication to the client as well as communicate to all departments' information necessary to execute the groups needs flawlessly.
Company NameCity, StateExecutive/Sales Assistant01/2000 to 10/2002

.

  • Facilitated communication between internal teams to effectively handle customers' needs and resolve issues.
  • Maintained efficient office environment through effective management of resources and deadlines.
  • Supported sales executives by handling calendars, communications and travel arrangements.
  • Attended sales meetings to take notes and distribute updates to team members.
  • Created sales presentations to promote advertising benefits to potential customers.
  • Participated in corporate sales trainings to improve skills set and learn new selling techniques.
  • Obtained signatures for important financial and legal documents.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Checked office supplies stock and placed orders to maintain levels.
  • Addressed and responded to incoming correspondence.
  • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Education and Training
Some College (No Degree):Hospitality And Tourism Management CertificateFlorida Atlantic University, City, State

Completed May 2020

Some College (No Degree):Business Administration And ManagementCollege of DuPage, City, State

Studied from 1998-2000

High School Diploma05/1998Downers Grove South High School, City
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Resume Overview

School Attended

  • Florida Atlantic University
  • College of DuPage
  • Downers Grove South High School

Job Titles Held:

  • Conference Planning Manager
  • Event Manager
  • Convention Services Manager
  • Executive/Sales Assistant

Degrees

  • Some College (No Degree) : Hospitality And Tourism Management Certificate
    Some College (No Degree) : Business Administration And Management
    High School Diploma 05/1998

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