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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Pleased to meet you

A little about me.. I'm a driven communication and human resources professional with strengths in engaging, collaborating and building relationships with an audience. I'm a proactive leader with strengths in creating effective communication strategies. I've had the fortune collaborate with amazing leaders utlizing principles and practices of organizational psychology to support and enhance the employee experience.

At the end of the day, I'm good people, always problem-solving and looking to build relationships

Things I'm Good At
  • Friendly, Positive Attitude
  • Social Media
  • Communication Strategy
  • Event Coordination
  • Project Management
  • Work Ethic
  • Leadership
  • Working Collaboratively
  • Critical Thinking
  • Culture Development
  • Teambuilding
Experience
07/2021 to Current
Communications Specialist, Sr Amerihealth Caritas Health Plan Saint Louis, MO,
  • Managed multiple projects and tasks simultaneously while managing client expectations.
  • Edited materials for accuracy to communicate core messages and values.
  • Constructed engaging content for various platforms to include blogs, social media, print publications and news releases.
  • Implemented results-driven multimedia communications plans to increase organization's impact.
  • Developed draft story angles, press releases, byline articles and marketing materials.
  • Distributed project and program stories in both written and video forms to promote services and goods.
  • Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
  • Collaborated with communications team to create marketing communication plan, advancing business branding and sales.
  • Monitored communications calendars and deadlines to adhere to deadlines.
  • Managed production of publications and videos.
10/2018 to 07/2021
Organizational Effectiveness: Communication Boise State University City, STATE,
  • Facilitated the weekly HR Fireside Chat a weekly HR touchpoint with campus to communicate timely topics and build community.
  • Created and improved HR processes, integrated practices and strengthened program operations.
  • Used evidence-based, forward-thinking strategies to bring about and improve change at all levels.
  • Conducted needs analyses and cultural assessments to enhance organization-wide change.
  • Researched, developed and implemented programs focused on recruiting and retaining high-quality, diverse workforce.
  • Reported on proposed changes relevant to employee performance enhancement and efficiency boosting.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Developed and deployed a robust communication strategy for a people focus and employee engagement
  • Oversaw and directed the communication initiatives for Human Resource: Social Media, Internal Communications, Presentations, Storytelling, etc.
  • Collaborated with campus partners to communicate and progress the projects of the Boise State People Strategy.
  • Curated content for trainings, social media, and websites branded for the Boise State Employee Experience.
  • Built bridges and relationships with campus community groups to enhance transparency in business processes and information sharing.
  • Facilitated Introduction to Strengths Finder, StrengthsBased Leadership and StregthsBased teams trainings.
  • Developed and deployed need-specific Strengths trainings, coaching conversations, problem solving sessions and learning opportunities.
08/2016 to 10/2018
Administrative Communication Specialist Boise State University City, STATE,
  • Implemented results-driven multimedia communications plans to increase organization's impact.
  • Performed digital communications plans for social media and weekly department newsletters.
  • Leveraged analytics and reports to determine effectiveness of marketing and communication initiatives.
  • Collaboratively produced written, video and media content for the department websites.
  • Researched, conceptualized, pitched and implemented unit and department media initiatives.
  • Designed, wrote, edited and proofread digital and print materials used for marketing and communication.
  • Directed, filmed, edited and produced videos used for marketing, engagement and communication.
  • Coordinated unit and division-wide trainings, All Hands Meetings, Lunch and Learns and large-scale events.
Education and Training
Expected in 05/2022
Master of Arts: Communication
Boise State University - Boise, ID,
GPA:
Expected in 05/2011
Bachelor of Science: English Writing
Boise State University - Boise, ID,
GPA:
Certifications
  • Certified Gallup Strengths Coach, 2017 - Current

Input - Futuristic - Developer - WOO - Positivity

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Resume Overview

School Attended

  • Boise State University
  • Boise State University

Job Titles Held:

  • Communications Specialist, Sr
  • Organizational Effectiveness: Communication
  • Administrative Communication Specialist

Degrees

  • Master of Arts
  • Bachelor of Science

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