Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
To obtain a challenging position utilizing my customer service and Human Resource administrative skills with a company that promotes based on professional performance.
Accomplishments
Received numerous recognition acknowledgements and outstanding reviews  from colleagues and supervisors
Experience
Communications Specialist, 05/2016 - Current
Cgi Group Inc. Honolulu, HI,
  • Assist customers by transferring calls to departments in a timely and efficient manner
  • Support store operations by being a knowledgeable resource for customers and employees
  • train and educate employees on processes and sales trends
  • Provide daily sales reporting and updates to departments and managers
  • Provide outstanding service receiving and responding to incoming calls from clients, customers and employees
Spa Cordinator, 11/2015 - 06/2016
Griswold Home Care Orlando, FL,
  • Scheduled appointments for stylist and estheticians
  • Greet and assist clients ensuring client satisfaction
  • Assisted clients with selecting Aveda Products
  • Key holder-ensuring accuracy opening and closing the salon
Human Resource Specialist, 04/2012 - 11/2015
First Investors Financial Services Atlanta, GA,
  • Assisted with training and development of staff; facilitate New Hire Orientation
  • Assisted with recruitment, screening, and interviewing
  • Submitted candidate background checks & verified previous employment
  • Coordinated security guard licensing activity
  • Advised management staff of individual guard licensing discrepancies
  • Assisted with maintaining training records
  • Processed new hire paperwork
  • Filing and organization of personnel records
  • Recorded associate tax, compensation and benefit data
  • Reviewed personal files to respond to guard inquiries
  • Assisted with payroll and benefit administration
  • Assisted employees with understanding benefits and payroll
  • Issued security uniforms, badges, and security license to security guards
Human Resource Administrative Assistant, 05/2011 - 04/2012
First Investors Financial Services Houston, TX,
  • Process new hire paperwork and facilitate technical professional orientation
  • Assist with client and technical professional billing and invoicing
  • Process consultant payroll & resolve payroll discrepancies
  • Submit candidate background checks & verified previous employment
  • Process associate tax, compensation, benefit and termination data
  • Coordinated traveling arrangements for consultants, clients and executives
Human Resource Administrative Assistant, 06/2007 - 03/2016
Public Consulting Group Springfield, MO,
  • Assist with training and development of staff
  • Review personnel requisitions
  • Identifies sources of applicants and follows standard methods to access qualified applicants
  • Screen resumes and applicants to assess applicant qualifications
  •  
  •  
  •  
  •  
  • Schedule and conduct candidate interviews
  • Provide information and apply standard policy to determine appropriate salary offer
  • Process new hire paperwork
  • Filing and organization of personnel records
  • Filing and compliance of I-9 and WOTC Tax Credit documents
  • Review payroll exception reports and investigate any discrepancies
  • Assist during payroll processing
  • Assist employees with understanding benefits and payroll
  • Process terminations
  • Balance vault and store checkbook and perform other cash functions
  • Implement store Safety program and handle incident reporting process
Human Resource Administrator for Mercer Human Resource Consulting, 09/2006 - 03/2007
Public Consulting Group Union City, NJ,
  • Assisted with training and development of staff
  • Assisted Employees with benefit enrollment/processed life changing events
  • Assisted employees with processing Leaves of Absence
  • Calculated overtime, shift differential pay, and time off
  • Followed up on payroll errors as needed
  • Filing and organization of personnel records
  • Filing and maintenance of I-9 documents
Customer Service Associate, 11/2001 - 11/2006
JP Morgan Chase Bank City, STATE,
  • Focused on understanding the firm's service policies, and legal compliance regulations
  • Assisted with training and development of staff
  • Assisted employees with understanding benefits and payroll
  • Executed transactions promptly and accurately, in response to employees requests and inquiries
  • Received numerous awards through a colleague to colleague recognition program
  • Consistently ranked as a top performer each month
  • Knowledge of bookkeeping, accounting, accounts payable, accounts receivable, general ledger and financial statements
  • Understood and interpreted various labor laws
  • Provided assistance to managers and Human Resource Business Partners with timekeeping and payroll inquiries
  • Assisted retirees with retiree plan and pay options
  • Completed Exit Interviews
Customer Service Associate, 04/1997 - 02/2000
Bank Of America City, STATE,
  • Processed credit card applications
  • Resolved customers' issues
  • Received recognition awards
  • Provided information regarding interest rates to cardholders
Education
Human Resource Administration: Human Resources, Expected in 2006
-
San Joaquin Valley College - Visalia, CA
GPA:
Skills
Human Resource Administration, Word, Excel, Typing, Accounts Payable, Accounts Receivable, Benefit Administration, Closing Retail Procedures, Credit knowledge, Filing, Payroll Processing, Recruitment, Safety Awareness

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

64Fair

resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • San Joaquin Valley College

Job Titles Held:

  • Communications Specialist
  • Spa Cordinator
  • Human Resource Specialist
  • Human Resource Administrative Assistant
  • Human Resource Administrative Assistant
  • Human Resource Administrator for Mercer Human Resource Consulting
  • Customer Service Associate
  • Customer Service Associate

Degrees

  • Human Resource Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: