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Communications Specialist Resume Example

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COMMUNICATIONS SPECIALIST
Career Overview

Motivated and multi-tasked oriented communications specialist, experienced in emergency response and dispatching services. Effective in acquiring nature of emergency in a timely matter and taking appropriate actions to handle complex situations effectively. Adept at multitasking and prioritizing work in a highly intense environment.

Qualifications
  • Communications training officer
  • Computer-Aided-Dispatch
  • High alertness
  • high quality paperwork and record handling
  • Safety and security practices
  • ACJIS Network Terminal Operator
  • Strong collaborative skills
  • Knowledge in Public safety principles
Training
  • Communications Training Officer
  • Public Safety Telecommunicator
  • ACIJIS Network Terminal Certification
  • CPR Pro for the professional Rescuer
  • Basic First Aid
  • Stress Management for Dispatchers
  • Officer Down
  • FEMA Introduction to Incident Command System
  • FEMA National Response Network
  • FEMA Active Shooter
  • CPR Dispatch Academy
  • Terrorist Screening Center
Technical Skills
  • CAD Computer-Aided-Dispatch
  • ACIJIC Network Terminal Operator
  • Microsoft Office Word
  • Microsoft Office Excel
  • Microsoft Office Outlook
  • Microsoft Office Powerpoint
  • Vesta; Multi-line telephone 911/admin
  • Elite Dispatch Multi-radio console fire/ems/police
  • Web/Database Servers
  • Windows

Work Experience
10/2011 - Current
Department Of Homeland Security - Blaine , WACommunications Specialist

Operates multi-radio console communications equipment, including the 911 system; receives distress, emergency and non-emergency service calls from the public requesting law enforcement, fire, ambulance or other emergency services; determines nature, details and location of emergency; determines priority and dispatches emergency units as necessary and in accordance with established procedures; assists and deals with irate or emotionally distraught individuals; operates a multi-line telephone to receive and respond to requests for service or assistance of a routine or emergency nature while operating a multi-channel radio console and computer terminal; maintains automated logs, incident call slips, handwritten messages and other documents; enters, updates, responds to, documents and retrieves information from teletype and criminal information networks; maintains contact with all units on assignment; maintains status and location of detention/law enforcement field units; maintains daily radio log of all field calls and units dispatched; dispatches mobile units; logs messages transmitted and received; sends and receives messages via criminal justice computer system; operates several phone lines; answers questions and provides information to the public; performs a variety of record keeping, filing, indexing and other general clerical work. Trains Communication Specialist Trainees

Fm Global - Park Ridge , ILBusser

Bussed tables

04/2009 - 10/2011
Consulate Health Care - Andrews , NCCNA Tech II

Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records. Maintains work operations by following policies and procedures. Protects organization's value by keeping patient information confidential. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards. Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure. Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

01/2009 - 03/2009
Caterpillar - Wamego , KSCNA

Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records.

05/2008 - 06/2008
Aegis Communications Group - City , STATECommunications Representative

Answered phones, provided information about phone services, entered information into data base

Education
2007
Bisbee High School City, StateHigh School Diploma: General
2006
Lusshard Schule City, Germany High School Diploma: General
Horizon Health Care Institute City, StateNursing
Cochise College City, StateNursing
University of PhoenixCity, StateGeneral Education
Languages

Bilingual fluent German/English

Awards

Customer service Quality Award SVRHC, 2011 and 2012

Community Service
  • Classroom Aide, Bisbee High School 2006-2007
  • Volunteer, Bisbee Library book store 2007

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
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  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Bisbee High School
  • Lusshard Schule
  • Horizon Health Care Institute
  • Cochise College
  • University of Phoenix

Job Titles Held:

  • Communications Specialist
  • Busser
  • CNA Tech II
  • CNA
  • Communications Representative

Degrees

  • High School Diploma : General
    High School Diploma : General
    Nursing
    Nursing
    General Education

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