Motivated and multi-tasked oriented communications specialist, experienced in emergency response and dispatching services. Effective in acquiring nature of emergency in a timely matter and taking appropriate actions to handle complex situations effectively. Adept at multitasking and prioritizing work in a highly intense environment.
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Operates multi-radio console communications equipment, including the 911 system; receives distress, emergency and non-emergency service calls from the public requesting law enforcement, fire, ambulance or other emergency services; determines nature, details and location of emergency; determines priority and dispatches emergency units as necessary and in accordance with established procedures; assists and deals with irate or emotionally distraught individuals; operates a multi-line telephone to receive and respond to requests for service or assistance of a routine or emergency nature while operating a multi-channel radio console and computer terminal; maintains automated logs, incident call slips, handwritten messages and other documents; enters, updates, responds to, documents and retrieves information from teletype and criminal information networks; maintains contact with all units on assignment; maintains status and location of detention/law enforcement field units; maintains daily radio log of all field calls and units dispatched; dispatches mobile units; logs messages transmitted and received; sends and receives messages via criminal justice computer system; operates several phone lines; answers questions and provides information to the public; performs a variety of record keeping, filing, indexing and other general clerical work. Trains Communication Specialist Trainees
Bussed tables
Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records. Maintains work operations by following policies and procedures. Protects organization's value by keeping patient information confidential. Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards. Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure. Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints. Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor. Documents actions by completing forms, reports, logs, and records.
Answered phones, provided information about phone services, entered information into data base
Bilingual fluent German/English
Customer service Quality Award SVRHC, 2011 and 2012
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