Professionally skilled in applying analytical and evaluative methods and techniques to resolve complex issues. Vast experience overseeing military personnel engaged in confidential operations while deployed overseas.
Consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion. Strict belief and practice in being Client-focused with distinguished understanding of treatment and equipment of what's best for each individual client. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Personable Spa Attendant ableto addresses customer inquiries both in person and over the phone.
With a background in retail sales and customer service. Exceptional organization, critical thinking and time management skills. Drive and knowledgeable about showcasing products in an attractive manner to increase appeal and total sales.
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As a Communications Specialist, I specialized working with computers, radios and satellites. Troubleshooting errors and making sure the mission was always complete with communication always intact, both software and hardware.
Overseas I was the Radio Transmitter Operator working side by side with the Military Police. Responded to emergencies (in the US and Overseas) with speed, efficiency and knowledgeable assistance.
In Garrison, I focused on cross training other soldiers who were a part of a support battalion. Also prepared event communications for special events, took photographs during event, and promoted on web and periodical channels.
Daily, I produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Also, being a part of the 82nd, I was airborne qualified.
I did 4 years active duty and 2 years reserved.
Other duties performed but not limited to:
As a Salon Associate at South Beach Tanning Company, I was responsible for Greeting and helping guests, giving them the best quality customer service at one of the most busy retail stores in the area, achieving $650 plus in daily sales.
I directed training of new team members and mentored staff to promote productivity, accuracy and friendly service while still making sales a main focus in the environment.
With my IT experience I was able to resolve problems including hardware and software along with consumer problems in a timely and calm matter to manage work flow.
Most importantly I developed and maintained highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Other duties include but are not limited to:
Duties include but not limited to,
Installing new software, training new employees, clientele customer service, knowledge of products and beds in the salon, maintenance on beds and spray booth, collecting and selling inventory.
Being flexible by having to work on weekends when closed if someone wants to make an appointment. Bridal parties, prom, and other big events are important to be able to multitask and still work at a fast speed without making anyone feel rushed.
Appearance is very important and increases your ability to sell product.
The tanning industry is very competitive so professionalism is key and a part of your every day image inside and outside of work.
Other duties performed but not limited to:
Went to school for physical Therapy but did not graduate.
Graduated at the top of my class in GPA and Sales.
Between School and work I was also a full time mother. I spent some time being a stay at home mom which is why there are some gaps in my time-line.
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