Personable Customer Service Sales offering 8 years of experience in telephone and face-to-face customer service in both retail, and over the phones sales/support. Knowledgeable and helpful professional possessing positive, friendly disposition. Proficient in Microsoft word, Excel and CRM's. Expertise in resolving wide range of product and service issues speedily and satisfactorily, while building rapport, and leveraging fortune 500 sales training to upsell when needed.
During my time at AT&T I won TopGun award for the region (all reps from Puerto Rico, to Palm Beach County). This award was for a combination of highest sales, paired with best customer feedback scores.
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