Polished Cosmetic Counter Manager with several years in customer service and cosmetic excellence. Proven track record of customer service and sales supported by in-depth knowledge of cosmetics. Provide associates with an increased skillset based on education and attention to elevated customer service standards to increase sales for department. Veteran retail professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction. Results-focused multifunctional individual offering over 15 years of experience guiding talented personnel. Successful at engaging with staff by maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
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