cleaning services resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 6 years of experience. Offering exceptional communication and multitasking abilities. Hardworking and reliable with strong ability . Highly organized, proactive and punctual with team-oriented mentality.
Skills
Fluent in english and spanish
Able to 70 Lbs.
Maintaining Building Security
Facility and Site Cleaning
Strong Work Ethic
Communication and Interpersonal Skills
Quality Control
Decision Making
Flexible Schedule
Daily Facilities Cleaning
Interior and Exterior Cleaning
Buffing and Waxing
Positive Attitude
Organizing Work Stations
Clear Communication
Customer Service
Teamwork and Collaboration
Workplace Safety
Product Knowledge
Problem-Solving
Computer Skills
Following Instructions
Attention to Detail
Willingness to Learn
Continuous Development
Dependable and Responsible
Creative Problem Solving
Calm and Professional Under Pressure
Multitasking and Prioritization
Courteous with Strong Service Mindset
Upbeat and Positive Personality
Understanding Customer Needs
Customer Retention Strategies
Responding to Difficult Customers
Experience
01/2019 to 06/2022Cleaning ServicesLive Nation Entertainment Inc | Scranton, PA,
Restocked supplies, replacing toiletries, liners and soaps.
Performed daily dusting, leather and wood surface polishing and wall washing.
Created inventory checklists and stocked housekeeping carts.
Sanitized frequented areas and equipment using approved supplies.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Restocked supplies, replacing toiletries, liners and soaps.
Created inventory checklists and stocked housekeeping carts.
Labeled and properly stored chemicals, equipment and cleaning products.
Reduced cleaning time significantly while maintaining company quality standards.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Responded to emergency cleaning requests to meet client expectations.
01/2017 to 12/2018DriverBuilders Firstsource, Inc. | Farmingdale, NY,
Delivered goods and services to customers on time and in excellent condition.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Achieved consistently high customer scores due to exceptional service.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Reviewed work orders to perform freight movement and deliveries.
Secured merchandise, avoiding damage during transportation.
Performed pre-trip inspection checks and reported problems to supervisor.
Determined most expedient trip by mapping out driving routes ahead of time.
Picked up clients from specific locations to transport and drop off at destinations.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Documented daily mileage, gas and other data.
Verified loads against bill of lading to identify and correct discrepancies.
Drove trucks to and from job sites to deliver supplies.
Transported riders to designated stops according to pre-determined schedules.
Delivered customer orders and collected payments to keep accounts current.
Saved fuel by leveraging GPS to identify faster routes.
Documented customer service issues, expenses, mileage and other key information.
01/2014 to 12/2016Cleaning ServicesLive Nation Entertainment Inc | Tinley Park, IL,
Created inventory checklists and stocked housekeeping carts.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Mixed water and detergents in containers to prepare chemical cleaning solutions.
Performed frequent inspection and maintenance activities according to client expectations.
Took rugs and mats outside to remove dust and dirt.
Inspected building perimeters, removed trash and swept sidewalks to keep outside areas organized and tidy.
Restocked supplies, replacing toiletries, liners and soaps.
Collected trash from floors within hallways, bathrooms and work areas.
Replenished supply of hand soap, paper towels and other consumables.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Worked with speed and efficiency to meet all job requirements.
Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Organized supplies for use based on expected customer needs.
Interacted positively with residents while cleaning apartments and common areas.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Education and Training
Expected in 07/2015 to to High School Diploma | HIALEAH Miami Lakes, Hialeah, FL, GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Customer Assistance - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service - Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
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