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Cleaning Services Resume Example

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CLEANING SERVICES
Professional Summary
Skills
  • Scheduled services
  • Routine cleaning
  • Deep cleaning abilities
  • Freezer and refrigerator cleaning
  • Customer service
  • Customer service and engagement
  • Routine adjustment
  • Office systems management
  • Warehouse safety
  • Warehouse training
  • Performance improvement
  • Kitchen equipment operation and maintenance
  • Staff Management
Work History
09/2019 - CurrentCleaning Services | Company Name - City, State
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Protected and maintained carpets with regular steam cleaning and shampooing.
  • Established and maintained clean and comfortable environments in business, and home buildings by vacuuming, cleaning windows and dusting.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
03/2018 - 05/2019Receiving Inspector | Company Name - City, State
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Collaborated with assembly to effectively cut down on defective items in storage and in shipments.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Managed timely and effective replacement of damaged or missing products.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Stocked merchandise every 30 minutes, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Greeted customers and directed to requested products.
  • Tracked production and quality control systems to proactively identify deficiencies.
02/2016 - 12/2018Manager | Company Name - City, State
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Consistently provided friendly service to promote better customer engagement.
  • Assembled food orders while maintaining appropriate portion control.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Prepped food items for later use to save staff time during busy hours.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led and directed team members on effective methods, operations and procedures.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Prepared for and executed new menu implementations.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Carefully interviewed, selected, trained and supervised staff.
11/2017 - 08/2018Office Manager | Company Name - City, State
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Successfully juggled multiple projects simultaneously to aid executive leaders.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
  • Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
  • Efficiently organized and maintained equipment to keep laboratory productive and safe.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Checked documentation for accuracy and validity on updated systems.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Education
05/2013James F. Byrnes High School, City, StateHigh School Diploma:
Limestone College, City, StateSome College (No Degree): General Buisness
Certifications
  • ServSafe
  • BAT (breathe and alcohol technician)
  • DOT drug testing
  • Non-DOT drug testing
  • CPR & AED certified
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Resume Overview

School Attended

  • James F. Byrnes High School
  • Limestone College

Job Titles Held:

  • Cleaning Services
  • Receiving Inspector
  • Manager
  • Office Manager

Degrees

  • High School Diploma :
    Some College (No Degree) : General Buisness

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