Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Committed to solving internal material issues and boosting on-time delivery to customers. Talented Supervisor offering 10 years of leadership and expertise in overseeing training and performance of incoming employees. Accomplished in maintaining smooth operations through accurate recordkeeping, logistics management, planning and inter-departmental communications. Successful in remaining informed of customer demand and sales forecasts to maintain appropriate amount of product inventory.
Skills
Customer-oriented
Tanker and Hazmat Endorsements
Cargo handling
Clean MVR
Dependable and reliable
Planning ability
Documentation skills
Flatbed experience
Mechanical recoveries
Class A license
Trained in [Texas] safety regulations
Meeting planning and leadership
Data gathering and documentation
Business development
Team management
Supervision
Reliable and trustworthy
Organization
Microsoft Office
Experience
08/2019 to CurrentClass a CDL DriverPapa John's | Burleson, TX,
Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
Made and broke up sets of trailers by using and handling converter gear, inspected truck equipment such as tires, lights, brakes, gas, oil and water and performed minor repairs.
Achieved clean driving record for [15] years with no points, moving violations or preventable accidents.
Reviewed paperwork for completeness and accuracy, checked orders for correct number of boxes and corrected addresses and support documentation.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
10/2016 to 08/2019Business ManagerRaleigh-Durham Airport Authority | Raleigh, NC,
Analyzed regional market trends to distinguish best courses of action for company.
Designed detailed business plans to outline finances, goals, and operations of company.
Strategized long-term business needs, driving customer feedback for process improvements.
Reduced process lags by hiring top talent and managing staff to ensure optimal productivity.
Evaluated sales and expense records to adjust policies and procedures.
Established open door policy to foster environment of respect between employees and management.
Optimized revenue streams by consistently exceeding client expectations.
02/2013 to 09/2016Class a CDL DriverPapa John's | Burlington, NC,
Delivered and unloaded products at designated location at customer site using specialized equipment, including tractor-trailer, ramps, lift gates, pallet jacks and load bars.
Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
Navigated and planned each route with up-to-date GPS support, accounting for weather or construction issues, to prevent costly and avoidable delays.
Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
Communicated Immediately with manager regarding accidents involving equipment damage or on-the-job injuries and completed proper forms promptly.
Reviewed paperwork for completeness and accuracy, checked orders for correct number of boxes and corrected addresses and support documentation.
09/2006 to 12/2012Lead ExpediterTurner Maintenance | City, STATE,
Created and maintained systems to track progress of key products and presented continuous improvement ideas to facilitate on-time and accurate product completion and delivery.
Reviewed master production schedule to determine possible and actual shortages and alerted proper authorities of potential problems in meeting customer needs.
Expedited, routed and dispatched materials and parts according to production schedules and commitments, generated schedule progress reports and tracked completed orders.
Orchestrated timely flow of raw materials, parts, subassemblies, assemblies and finished goods from external and internal suppliers and maintained productive vendor relations.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Complied with company service standards, including inventory and cash control procedures.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Education and Training
Expected in 06/2013High School Diploma | Lincoln Academy, Channelview, TX, GPA:
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