certified installer field manager resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Complex Troubleshooting
  • Proactive Work Ethic
  • Mechanically/Technologically Adept
  • Active Learning
  • Adaptable and Flexible
  • Analytics and Problem Solving
  • Exceptional Comprehension
  • Reliable Team Member
  • Communication
  • Service and Support
  • Time Management
  • Organization and Planning
  • ADR, Phone systems
  • Audio, Camera
  • Audio production, Cameras
  • Broadcast, Plumbing
  • Cable, Policies
  • Cabling, Problem Solving
  • Hardware, Quality
  • Concept, Radio
  • Content, Read
  • Content creation, Recording
  • Clients, Safety
  • Client, Schematics
  • Delivery, Seminars
  • Digital audio, Soldering
  • Digital video, Sound design
  • Editing, Specification
  • Graphic design, Supervision
  • HVAC, Time Management
  • Internet access, Troubleshooting
  • Inventory, Unique
  • Lighting, Upgrades
  • Notes, Video
  • Market analysis, Video editing
  • Multi-media production, Videography
  • Music composition, VOIP
  • Enterprise, Wiring
  • Network
  • New media
  • Equipment operation
  • Preventative maintenance
  • Issue and conflict resolution
  • Process improvement
  • Project organization
  • Team management
08/2020 to Current Certified Installer/ Field Manager North Country Academy | Cypress, TX,
  • Directed multiple job sites and confirmed site readiness for flooring installation and proper and high-quality completion of full projects that fully met client expectations.
  • Researched and understood local and regional building codes and environmental, health and safety requirements and orchestrated full compliance of team's on-site work.
  • Arranged and contracted for support of proven subcontractors and vendors needed to complete field construction work in support of company field crew.
  • Generated reports to assess performance and make adjustments.
  • Mitigated risk by ensuring regulatory compliance for required licensing.
08/2017 to 08/2018 Draught Line Technician Adt Security Services, Inc | West Palm Beach, FL,
  • Designed, installed and serviced all aspects of modern draught systems in breweries, bars, restaurants, hotels and event spaces throughout New York City.
  • Analyzed, diagnosed and repaired gas systems, glycol machines, refrigeration systems and dispensing equipment.
  • Inspected and cleaned lines, couplers and faucets in accordance with industry standard safety methods.
  • Recommended upgrades, products or procedures to increase revenue.
  • Educated owners, staff and clients in equipment training, waste prevention and methodology in order to serve product as intended by manufacturer.
  • Maintain detailed notes focusing on accuracy of inventory, future fixes and other unique information per account.
04/2012 to 08/2018 Director Broadway Video Inc | City, STATE,
  • Technical Operations, Audio Post -,.
  • Provided the highest level technical supervision, guidance and support to award-winning productions, engineers, studios and distributors; acted as technical liaison for video and audio staff, management and high profile talent.
  • Created and deployed communication strategies focused on ensuring the achievement's of departmental and facility objectives regarding quality, deadlines and client satisfaction.
  • Maintained and modernized infrastructure; drafted and implemented engineering blueprints and layouts of new patch-bay design, rack fabrication, network equipment and configurations.
  • Tracked, analyzed, and recommended technology advancements and company capabilities in areas of new media, internet, satellite, cable, telco, radio and wireless technologies.
  • Supervised construction and build out of production spaces supporting broadcast, streaming and theatrical mixing, ADR/foley, music composition and sound design; architectural, power distribution, HVAC systems, plumbing, security systems, data cabling, enterprise wireless, AOIP, VOIP and fiber optic cabling.
  • Collaborated with engineering/IT staff to develop and enforce internal technical standards and practices by implementing best practice policies, network and storage topographies, archiving strategies etc.
  • Designed, implemented and tested production workflows for content creation, advising projects from concept through archive, delivering to nearly all media distribution platforms.
  • Responsibility for specification, acquisition, integration and advanced troubleshooting of audio production an d studio equipment including microphones, workstations, mixing consoles, media storage, field equipment, etc.
  • Trained, advised and managed colleagues in new software and hardware operation, delivery specifications adapting to ever-evolving compliance standards.
  • Established effective feedback with manufacturers, developers and support technicians in participation of beta testing programs, seminars and event and test market analysis to help advance industry adoption of technical specifications, interfacing and testing capabilities.
10/2006 to 05/2012 Technical Engineer Creative Group INC | City, STATE,
  • Managed resources and initiated priorities for engineering and operations that affected facility productivity and efficiency.
  • Read and followed all facilities-related architectural drawings, schematics, blueprints and diagrams in support of multi-media production house, servicing diverse client projects.
  • Trained with industry standard wiring fabrication practices; performed cabling runs and termination/soldering of network, analog/digital audio, low voltage, analog/digital video, fiber-optic and control infrastructure electrical power.
  • Integrated and supported linear and non-linear video editing systems, graphic design and digital audio workstations; day-to-day support and operation of associated software, hardware and related infrastructure.
  • Performed scheduled and preventative maintenance of all components of media creation systems; developed advanced troubleshooting methods and techniques to minimize downtime and maximize client satisfaction.
  • Performed audio recording and mixing of content, legacy equipment operation and maintenance.
  • Worked extensively in advanced videography skills including camera placement and operation, lighting, codec's, storage mediums, editing and finishing.
  • Installed support structures including cable racks, pathways, raceways and other related structures, AV equipment, phone systems, paging systems, wireless internet access, radio and cameras.
Education and Training
Expected in 2004 to to | Recording Arts Full Sail University, Winter Park, Florida GPA:
Expected in 2002 to to Diploma | Fulton High School, Middleton, Michigan GPA:
Expected in 10/2019 to to | Techno Metal Post, Thetford Mines, QC, Canada, GPA:
Activities and Honors

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Resume Overview

School Attended

  • Full Sail University
  • Fulton High School
  • Techno Metal Post

Job Titles Held:

  • Certified Installer/ Field Manager
  • Draught Line Technician
  • Director
  • Technical Engineer


  • Diploma

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