Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Combined 10 + years of experience in working with the public, where I was handling customer transactions, keeping personal and financial information secure while providing professional and efficient service. Following strict operational guidelines.

  • Safety procedures
  • Active listening
  • Work ethic
  • Critical thinking
  • Friendly, positive attitude
  • Time management
  • Planning
10/2020 to Current
Certified Flagger Aa Asphalting, Llc Maltby, WA,
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Intervened quickly in emergency situations to stop traffic and clear pathways for emergency vehicle movements.
  • Used appropriate signage to correctly direct multi-directional traffic.
  • Cleaned vehicles, trailers and equipment after use to keep each looking professional.
  • Signaled equipment operators to facilitate alignment, movement or adjustment of machinery and equipment.
02/2020 to 10/2020
Paramedic Coffeyville Regional Medical Center Coffeyville, KS,
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Cleaned wounds and applied gauze and bandages to prevent infection.
  • Documented all care provided to patients into reports for submission to supervisor.
  • Adhered to all protocols and procedures to maintain safety of patients and paramedic crew.
  • Responded quickly to medical emergencies to promote best possible health outcomes.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Explained each step of treatment to conscious patients to reduce fear and invoke calm.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Obtained details regarding patient by questioning family members and bystanders.
  • Assessed emergency situations and prioritized medical care for patients.
08/2012 to 01/2020
Director of Operations Marcus Corporation Addison, IL,
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
  • Trained, managed and motivated employees to promote professional skill development.
  • Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Provided leadership to employees through coaching, feedback and performance management.
  • Supported community outreach initiatives by partnering with local organizations.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
07/2006 to 08/2010
Bank Teller Gardaworld Lawrence, KS,
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Responded and assisted customers with account inquiries and updates.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Explained bank services, financial products and applicable fees to customers.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Reconciled cash and checks against computer records at end of shift.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
  • Prepared official checks for customer and internal bank needs.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
  • Entered transactions into computer and issued customer receipts.
Education and Training
Expected in 05/2010
Associate of Applied Science: Paramedicine
Texas State Technical College - Abilene, TX,
Expected in 06/1990
High School Diploma:
Hamlin High School - Hamlin, TX

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School Attended

  • Texas State Technical College
  • Hamlin High School

Job Titles Held:

  • Certified Flagger
  • Paramedic
  • Director of Operations
  • Bank Teller


  • Associate of Applied Science
  • High School Diploma

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