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central sterile supply technician resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • CENTRAL SUPPLY TECHNICIAN II Achieve high-quality standards and sterilization through compassion and dedication to job duties Meet daily needs by effectively collaborating and communicating with team and operating room staff. Ensure supply and demand tracking system is up to date through prioritization and time management skills. Notice areas of weaknesses and identify processes and procedures out of compliance. Coordinate and schedule one-on-one, in-service, and annual training utilizing excellent interpersonal skills to ensure knowledge and compliance of information. Surgical Equipment & Supply Management | Equipment & Instrument Sterilization Record Documentation & Tracking | Personnel Training & In-Service Quality Assurance | Storage Tracking System Management SELECTED ACCOMPLISHMENTS Central Service / Medical Technician

Attentive Sterile Processing Technician with years of experience in healthcare. Good communication skills, a strong attention to detail and a superior work ethic. Looking for a permanent role in a fast-paced environment.

  • Work in close conjunction with all operating rooms (OR) / OR staff (vascular / cardiac, main, and labor and delivery), supplying sterile surgical instrumentation and soft goods / disposables.
  • Assist in setting up ORs by locating surgical equipment and opening sterile instruments in preparation of emergency procedures.
  • Maintain current knowledge of equipment, memorizing hundreds of different types of surgical instrumentation.
  • Ensure proper care and handling of instruments through decontamination, reassembly, and sterilization procedures.
Skills
  • Computer Knowledge/Computerized Tracking
  • HIPAA proficiency
  • Decontamination procedures
  • Recording test results
  • Sterilization procedures
  • Assembling packages
  • Processing instruments
  • Decontamination and sanitation
  • Diagnostic testing
  • Case cart assembly
  • Pulling case carts
  • Delivering equipment
Experience
DELI ASSOCIATE, 11/2020 - 02/2021
Gary's Wine & Marketplace St. Helena, CA,
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cleaned utensils, dishes and glasses for customer use.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
INSURANCE SALES AGENT, 02/2020 - 03/2020
American National Logan, UT,

Studied for my licensing exam to sell Property and Casualty insurance. However, the testing centers all shut down due to Covid-19 and I was unable to obtain a license.

DELI ASSOCIATE, 01/2019 - 02/2020
Gary's Wine & Marketplace Wayne, NJ,
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Cleaned utensils, dishes and glasses for customer use.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
CENTRAL STERILE SUPPLY TECHNICIAN, 04/2010 - 07/2018
Concord Hospital, Inc New London, CT,
  • Gathered and prepared instruments and surgical supplies.
  • Placed orders and restocked supplies for decontamination area.
  • Recorded the results of biological and diagnostic tests.
  • Readied instruments for sterilization procedures and completed decontamination protocols.
  • Sterilized dental equipment in accordance with infection control policies.
  • Prepared trays, instrument packs and surgical sets.
  • Helped with cleaning and sterilizing operating rooms.
  • Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Created agendas and communication materials for team meetings.
  • Answered numerous calls per day to answer customer questions.
  • Leveraged Censitrac and Epic to input and compile data gathered from various sources.
  • Handled all delegated tasks, including surgical instrument sterilization and properly documenting all parameters.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
SERVER & CASHIER, 12/2008 - 12/2010
Churchill Downs Incorporated Albuquerque, NM,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, beer and desserts to increase profits.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted newly seated guests quickly and efficiently.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Rearranged tables and chairs, located or rolled extra silverware, placed plates and napkins on tables and filled drink cups with ice to prepare for large groups.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Processed customers' payments and provided receipts.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Sent orders to kitchen staff by programming their orders into the computer management systems.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Food Server, 04/2009 - 04/2010
PATIENT FOOD SERVICES, Carilion Clinic City, STATE,
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Assisted patients in selecting entrees, desserts and beverages; recommended alternative items for food allergies and gluten intolerances(according to the patient diet requirements.)
  • Upheld food safety standards at all times.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Distributed supplies, utensils and portable equipment.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cleaned utensils, dishes and glasses for customer use.
  • Complied with company service standards, including inventory control procedures.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Verified compliance with all sanitation and safety requirements.
  • Followed recipes and patient requests to prepare high-quality, delicious meals.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education and Training
: General Studies, Expected in
-
Dabney S Lancaster Community College - Clifton Forge, VA
GPA:
Status -
: Nursing, Expected in
-
Virginia Western Community College - Roanoke, VA
GPA:
Status -
Activities and Honors
  • Certified Registered Central Service Technician, International Association of Healthcare Central Service Materials Management, 2013 – Current
  • Coursework, Nursing, Virginia Western Community College, Roanoke, VA
  • Coursework, General Studies, Dabney S. Lancaster Community College, Clifton Forge, VA
  • Accomplishments
    • Conduct training for personnel on an immediate and annual basis, ensuring understanding of information for regulation / procedure compliance.
    • Filled in as shift Team Lead, maintaining supply and demand of ORs and troubleshooting unmet or urgent needs.
    • Customer Service / Patient Care.
    • Prepared and transported patient meals, ensuring satisfaction with menu and offering alternatives for ultimate satisfaction.
    • Provided direct patient assistance, serving meals according to dietary needs, supplements, and proper nutrition necessities.
    • Achieved high service and satisfaction by preparing customer orders via phone or in person.
    • Maintained orderly appearance of deli area to health and store requirements by cleaning, wiping and mopping all surface areas and floors regularly.
    Certifications

    Certified Registered Central Service Technician (CRCST) through International Association of Healthcare Central Service Material Management (IAHCSMM)

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    Resume Overview

    School Attended

    • Dabney S Lancaster Community College
    • Virginia Western Community College

    Job Titles Held:

    • DELI ASSOCIATE
    • INSURANCE SALES AGENT
    • DELI ASSOCIATE
    • CENTRAL STERILE SUPPLY TECHNICIAN
    • SERVER & CASHIER
    • Food Server

    Degrees

    • Some College (No Degree)
    • Some College (No Degree)

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