Experienced Marketing and Customer Service Professional with over 11 years of experience in gaming, hosptiality, and retail industries. Excellent reputation for resolving problems, improving customer satisfaction, strengthing business relations with clients, and driving overall operational improvements. Consistently saved costs while increasing profits. Proficient in soliciting new accounts and launching promotional campaigns to attract clients, building on client referral base. Proven track record of retaining client accounts and enhancing sales and growth within the company.
Eldorado Resort Casino Shreveport
The S.T.A.R. Award for Exceptional Leadership
May 9, 2018
Harrah's Gulf Casino Biloxi
Chairman's Award for Exceptional Leadership
2 years of completed coursework.
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