LiveCareer-Resume

casino banker resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Skills
  • Cash Flow analysis
  • Incidents management
  • Continuous improvements
  • Quality assurance controls
  • Rapid 10-key data entry
  • Quality control
  • Cash dispenser operation
  • Strong banking ethics
  • Currency and coin counter
  • Safe and vault operation
  • Exceptional customer service
  • Drawer reconciliation
  • Accurate cash handling
  • Equipment maintenance
  • Cash cage operations
  • Continuity of Operations
  • Direct deposit processing
  • Record Keeping
  • Friendly, positive attitude
Education and Training
Maricopa Community Colleges - Mesa Community College Mesa, AZ Expected in : Studied Business & Accounting - GPA :
Window Rock High School Fort Defiance, AZ Expected in High School Diploma : - GPA :
Experience
Andretti Indoor Karting & Games - Casino Banker
San Antonio, TX, 03/2021 - 07/2021
  • Reconciled cash and casino currency by auditing cash drawers and transaction receipts.
  • Created and maintained records detailing monetary transactions, resolved discrepancies and verified funds accuracy with accounting staff.
  • Adhered to security protocols and cash-handling best practices to maintain correct totals.
  • Provided prompt, high-quality guest service, including slot machine payouts and guest prize redemption, to meet diverse guest needs.
  • Cashed out employee tips and worked with slot technicians to pay out jackpots.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
  • Managed multiple projects and tasks to ensure high quality and timely delivery- with Staff shortages which I was unassisted, & individually completed day to day operations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Helped resolve problems with cash, locks, and balancing encountered at different ATM/Kiosks locations
  • Tracked ATM/Kiosks activities and created monthly reports showing contacts, issues and performance.
  • Responded promptly to customers, manufacturer and inquiries related to ATM/Kiosks functions.
  • Addressed Kiosk problems and/or issues, including identifying problems, completing basic repairs and communicating with maintenance personnel to schedule more extensive repair work with Everi technicians
Box Office Video - Cashier
City, STATE, 12/2018 - 03/2020
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted customers with account updates, new service additions and promotional offers.
Wells Fargo - Lead Bank Teller, Business Banker, Lobby Leader
City, STATE, 04/2011 - 04/2014
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Counted as much as $150,000 in daily funds with manual and machine-assisted methods.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 100%.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Developed annual branch business plan for maximum profitability and effectiveness.
  • Interviewed average of 35 loan applicants per month and provided expert financial advice on mortgage, educational and personal loans.
  • Networked within communities to identify and capitalize on business opportunities.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Greeted and assisted over 200 customers per day professionally and courteously.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Examined completed work to detect defects and verify conformance to specifications.
  • Balanced bank's vault with daily cash count of $500,000.00
  • Inspected incoming supplies to conform with materials specifications and quality standards.
Bank Of America - Senior Lead Teller, Teller Instructor
City, STATE, 09/2003 - 03/2009
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Handled daily scheduling for team of 10 employees, properly staffing all shifts.
  • Balanced bank's vault with daily cash count of $100,000.00
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 95%.
  • Consulted with small business customers to determine needs and means and propose personalized banking solutions.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Processed cash withdrawals.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Assembled in-store marketing displays.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Managed opening and closing times for main branch.
  • Supplied tellers with coin and currency as needed.
  • Reported daily averages and shortages to operations department.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Delivered prompt, accurate and excellent customer service.
  • Scheduled staffing for multiple branch locations.
  • Trained employees on cash drawer operation.
  • Adhered to regulatory and company security and audit procedures.
  • Maintained confidentiality of bank records and client information.

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Resume Overview

School Attended

  • Maricopa Community Colleges - Mesa Community College
  • Window Rock High School

Job Titles Held:

  • Casino Banker
  • Cashier
  • Lead Bank Teller, Business Banker, Lobby Leader
  • Senior Lead Teller, Teller Instructor

Degrees

  • High School Diploma

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