Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

As a Station manager at WFS, I worked in support of multiple major airlines in the handling and processing of international and domestic freight; in conjunction with federal guidelines and policies as it relates to TSA,Custom and other FAA regulated agencies.Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills. Commitment to an organization is the bottom line. I am prepared to make immediate contribution to your company efforts.


Mac/PC Environments: MS Office Suite, Mac OS X, SAP System(Budget Input/Billing)

Operations management

Risk management

Decisive leader

Natural leader

Employee engagement


Exceptional time management skills


Conflict resolution


I was awarded a score of 100% on WFS station audit from Mike Malone the DG/Compliance coordinator for WFS HQ, on behalf of WFS. Elected to be a Train the Trainer by corporate to adhere to airline regulations.

09/XXX9 to 02/2013
Cargo Agent Unifi Albuquerque, NM,

Reviewed new customer orders and requests and manually entered data into a centralized database.Reconciled daily inventory.Resolved problems for customers, warehouses and carriers.Acted as a liaison between logistics, carriers and customers.Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.Forwarded client-related quality and service issues to the appropriate manager for resolution.

Completed all necessary customs documents and other paperwork.Produced bills of lading and updated shipment status information.Enforced safety and security measures and protected sensitive zones(S.I.D.A.)

02/2013 to Current
Station Manager Airport Terminal Services Inc West Palm Beach, FL,

Consistently complied with company policies and government regulations with all airlines under contract at WFS.

Managed payroll and time and attendance systems through AET.Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.Responded to employee inquiries regarding payroll and timekeeping.Onboarded new employees in the time reporting and payroll systems.Processed rehires, transfers, terminations, garnishments and withholdings.Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.Maintained annual and monthly budgets.

XXX9 to Current
Crew Lead Tesla Tyler, TX,

Closely inspected equipment for safety problems, leaks and wear and tear.Directed routine preventative maintenance such as adjustments, cleaning and painting equipment.Executed field service work with little to no supervision.Trained new operators.

Expected in XXX5
High School Diploma: General Studies
Williamsville South High - Williamsville, NY

Attention to detail, Delivery, Documentation, Forklift, Mac OS, MS Office Suite, Organizational skills, Power Tools, Coding, repairs, SAP(Billing/Bill-Pay/Budget Entry),Trainer the Trainer for several Airlines(DG,PHY Search,Osha,SDS,FAA,and Airline Regulations).

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School Attended

  • Williamsville South High

Job Titles Held:

  • Cargo Agent
  • Station Manager
  • Crew Lead


  • High School Diploma

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