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Cafe Attendant Resume Example

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CAFE ATTENDANT
Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Energetic Food Attendant adept at providing superior customer service and food handling performance. Eager to fulfill a role in which customer inquiry resolution and menu knowledge will be highly valued. Reliable food handling professional bringing over 4 years of experience in fostering customer satisfaction. Eager to contribute excellent teamwork, problem-solving and communication skills to quality-driven team. Trained in Hands-On experience. Efficient fast food team member seeking new job opportunity in which to utilize time and efficiency to promote success. Accustomed to managing multiple tasks with little oversight while maintaining professionalism and personable attitude at all times.

Skills
  • Cleanliness and sanitation
  • Customer inquiry resolution
  • Accurate sales transactions
  • Order processing
  • Food preparation
  • Dish preparation
  • Order entry
  • Menu item expertise
  • Bagging expertise
  • Product knowledge
  • Phone orders
  • Inventory
  • Food handling safety
  • Accuracy and efficiency
  • Customer-focused
  • Customer assistance
  • Meal prep
  • Sales transaction management
  • Product promotion
  • Resourceful
Experience
Cafe Attendant
Kapolei, HIThe Salvation Army Kroc Center/Mar 2018 to Apr 2019
  • Maintained unobtrusive presence throughout meals to assist guests with additional food and beverage requests as needed.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
  • Verified order accuracy and delivered to guests in a timely and friendly fashion.
  • Reviewed daily sales transactions and analyzed for errors.
  • Collaborated with kitchen team to bus and set tables, prep food and stock salad bar.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
  • Processed order transactions, including debit and cash operations.
  • Set tables for upcoming meal according to Food Service Guidelines Manual.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Demonstrated accurate cash handling and sales, including cash debit and credit transactions.
  • Delivered updated and accurate information in response to guest inquiries.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Offered information regarding sale promotions and new products.
  • Assembled and served meals according to specific guest requirements.
  • Recorded accurate customer orders utilizing company computer system.
  • Oversaw inventory in buffet, reporting replacement needs to kitchen management.
  • Adhered to food service sanitation guidelines and standards.
  • Created food displays according to established standards, replacing dated products with fresh.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Illustrated proper food handling safety protocols at all times.
  • Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
Insider
Hanover, MDPapa Johns International Inc./Mar 2017 to Dec 2018
  • Rolled out dough using pastry sheeting equipment.
  • Recorded customer orders by answering phone or taking information in person.
  • Topped crust with sauce, meat, cheese and vegetables.
  • Cut pizzas using rocking pizza cutter tool.
  • Placed completed orders at pick-up counter and alerted customers to retrieve items.
  • Prepared breads, subs, salads and other menu items.
  • Addressed and resolved worksite safety hazards to reduce risk.
G.A.Y Bar
Baltimore, MDBarback/Mar 2017 to Jul 2018
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Offered product samples, answered questions and suggested products.
  • Greeted guests with friendliness and professionalism.
  • Stocked displays with new and transferred merchandise.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Executed cash transactions quickly and accurately.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Backed up cashier staff to process customer orders and payments.
  • Managed inventory of dining room products, including condiments, linens and flatware.
Cashier
Hanover , MDSafeway/Feb 2016 to Feb 2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new employees in cashiering procedures, offering assistance in resolving Technical/Product issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments and issued receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
High School DiplomaPenn Foster High SchoolJan 2019Scottsdale, AZ
Hobbies

Hobbies:

  • Art
  • Gaming
  • Traveling
  • Yoga
  • Personal Fitness
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Resume Overview

Companies Worked For:

  • The Salvation Army Kroc Center
  • Papa Johns International Inc.
  • Barback
  • Safeway

School Attended

  • Penn Foster High School

Job Titles Held:

  • Cafe Attendant
  • Insider
  • G.A.Y Bar
  • Cashier

Degrees

  • High School Diploma

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