Results-driven team player adept at performing cable installations, repairs and improvements for residential and company clients. Safety-driven and skilled in operation equipment, calibrating systems and training users. Organized possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Conscientious individual offering a background in housekeeping for a nursing home facility. Engaging and pleasant personality with the ability to maintain a healthy, clean environment for all staff and visitors.
Skills
Device configuration
Cabling Layouts
Repair
Customer Education
Troubleshooting Skills
Customer Training
Safety practices
Project organization
Relationship development
Team management
Problem resolution
Facilities maintenance
Bloodborne Pathogen training
Work Orders
Preventive and Reparative Maintenance
Chemical Cleaners
Strong Interpersonal Skills
Operational improvement
Supervision
Education
Bristol Community CollegeFall River, MAExpected in ā ā:Communications - GPA:
completed some college courses towards a degree in communications
Fairhaven High SchoolFairhaven, MAExpected in 06/2000 ā āHigh School Diploma: - GPA:
Work History
Tesla - Cable Technician/supervisor Burlingame, CA, 02/2012 - Current
Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
Provided training on use, troubleshooting and calibration of equipment.
Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
Performed troubleshooting of systems with techniques such as speed and ping tests.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
Worked closely with network administrators and server engineers to deliver quality service.
Researched and recommended network and data communications hardware and software.
Coordinated installation of new users and relocations of existing users.
Responded to service requests during and after business hours.
Set up networks and computers for business and residential customers.
Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Developed team communications and information for meetings.
Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
Oversaw routine equipment maintenance and repairs.
Worked with manager and supervisor to plan and coordinate production schedules.
Prearranged equipment for production to keep tasks and workers on schedule.
Developed weekly production status reports for supervisor and manager.
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