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Busser / Waiter Resume Example

Resume Score: 80%

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A
BUSSER / WAITER
Summary

I am a recent college graduate with a Bachelors degree in Communications in Mass Media from the University of North Carolina @ Charlotte. I am a motivated and hardworking person who wants to be the best I can be at whatever I have to do, while learning more than I am expected to. My main hobbies and interests consist of being a die-hard sports fan as well as strong interests in arts and music. I am a reliable worker and am willing to do things to gain the most experience possible while being the best person and worker I can be.

Skills
  • Communication and presentation
  • Client-focused service
  • Quality assurance controls
  • Monitoring field personnel
  • Inspecting rooms
  • Observation
  • Providing customer support
  • Educating consumers
  • Knowledge of legal standards
  • Monitoring quality
  • Waste control
  • Fast but controlled
  • Multitask
  • Customer Service
  • Alertness
  • Cleanliness
  • Great Listener
  • Innovative
  • Hardworking
  • Interested in learning new things
  • Heavy Lifting
  • Steady Lifting
  • Time management
  • Ticket purchasing
  • Security understanding
  • Cleaning and sanitizing
  • Payment methods
  • Health codes compliance
  • Courteous and professional demeanor
  • Guest and client satisfaction
  • Trained in food safety guidelines
  • Cash register operation
  • Customer service
  • Team management
  • Team building
  • Relationship development
  • Organization
  • Cleaning and maintenance
  • Security checks
  • Customer service management
  • Safety monitoring
  • Hospitality experience
  • General cleaning skills
  • Problem resolution
  • Process improvement
  • Planning and coordination
  • Supervision
  • Excellent sense of direction
  • Route management
  • Lifts up heavy equipment/goods
  • Pallet jack and hand truck operation
  • Dependable and reliable
  • Courteous and polite demeanor
  • Exceptional written and verbal communication skills
  • Goods Transport
  • Facilities maintenance
  • Materials handling and transport
  • Adaptive team player
Experience
Delivery Driver/Warehouse Worker
Charlotte, NCOld Cilento LLC/Jul 2020 to Current
  • Resolved customer complaints and adjusted orders.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Handled merchandise in accordance with product handling standards.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Collected payment from customers by accepting correct amount in check form and provided receipts.
  • Verified loads against shipping papers.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Moved boxes, containers and pallets with manual pallet jack
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Unloaded incoming products off trucks, sorted items and transported items to final storage locations.
Busser / Waiter
Charlotte, NCAntico Italian Restaurant/Aug 2018 to Mar 2020
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Trained new employees to perform duties
  • Consistently went above and beyond expectations by helping with and supporting teammates and provide customer service.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Stocked displays with new and transferred merchandise.
  • Offered product samples, answered questions and suggested products.
Floor Staff
Charlotte, NCRegal Starlight Stadium 14/Mar 2015 to Feb 2019
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Complied with health and sanitation practices and procedures.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Declined to admit patrons without ticket or unable to conform to company policies.
  • Responded to guest questions about current facility events and future offerings.
  • Processed admission payments and provided tickets.
  • Greeted patrons at events and collected tickets.
  • Answered calls to answer customer questions.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
Event Staff Member
Charlotte, NCYour Event Source (YES)/May 2016 to Sep 2016
  • Completedwork according to established standards and with high accuracy and efficiency.
  • Broke down groupings, picked up trash and cleaned facilities after events.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Gave guests first-rate service and support, and worked to resolve all concerns to mutual satisfaction.
  • Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs.
  • Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity.
  • Detailed rules and regulations to all game room participants before starting activities to promote safety, fun and security.
  • Monitored all patrons for compliance with safety protocols and procedures, providing optimal protection to all guests and staff.
  • Encouraged patrons to step out of comfort zones, try new arcade games and increase spending.
  • Performed basic troubleshooting techniques to identify and resolve common troubles with arcade games.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including arriving on time, proper set up of inflatables, proper placement of games and attractions and proper break down of inflatables and attractions
Education and Training
Bachelor of Arts: Communications in Mass MediaUniversity of North Carolina @ CharlotteCharlotte, North Carolina
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Resume Overview

Companies Worked For:

  • Old Cilento LLC
  • Antico Italian Restaurant
  • Regal Starlight Stadium 14
  • Your Event Source (YES)

School Attended

  • University of North Carolina @ Charlotte

Job Titles Held:

  • Delivery Driver/Warehouse Worker
  • Busser / Waiter
  • Floor Staff
  • Event Staff Member

Degrees

  • Bachelor of Arts : Communications in Mass Media

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