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Dynamic, hands-on, highly technical professional with a wealth of knowledge and experience navigating complex projects, analyzing data, and building talented teams of professionals.
► Project Management: Orchestrate large, complex initiatives by securing the appropriate resources and tools for the tasks at hand. Successfully coordinate project deliverable schedules that ensure on-time delivery, often above stakeholder expectations.
► Data and Process Improvement Analysis: Gather, analyze, and publish reports with critical data. Present facts and reports to the executive team and stakeholders. Revolutionize existing processes. Drive critical decision making processes with facts.
► Team Leadership: Facilitate compelling presentations, training sessions, and mentorship opportunities to talented team members. Hone and strengthen the technical knowledge and skills of individuals through interactive exercises and on-the-job learning opportunities.
► Additional Skills: Strategic planning, business operations excellence, Scrum execution, Excel Data Analysis, JIRA, advanced problem-solving, continuous process improvement.
University of Manchester - Manchester, UK,
St. John's University - New York, NY,
Certificate of Business Management - Harvard University, Cambridge Massachusetts
Certified Project Manager (PMP) - #2044818
Strategically led a five member team of Systems Specialists through various enterprise projects focused on improving process workflows across the organization.
- Systematically slashed the AR aging balance from $4.4M to $1.5M after the successful implementation of a streamlined customer invoice payment process.
- Orchestrated M&A enterprise expansion initiative, boosting company net worth by 15%.
- Overhauled the Order to Cash and RMA enterprise process, leading to dramatically enhanced data accuracy and achieved a 95% improvement in payments on RMA orders.
- Championed process documentation and iterative process improvement efforts by producing process flow diagrams to convey existing processes and future needs.
- Partnered with executive leaders in the business to establish forecasting methodologies, analytics monitoring, and OKR objective planning in support of investment thesis.
- Built and facilitated robust training programs that empowered teams with new skills surrounding SOPs, technical tools, and data analysis.
Collaboratively led a team of six Analysts that tracked, forecasted, and reported sales performance via the sales pipeline in Salesforce.
- Implemented outreach.io, which boosted incremental productivity and pipeline creation by 30%. Converted a large number of pipeline leads in to new accounts.
- Continuously explored opportunities for process improvement and enhancement within the Salesforce CPQ environment. Customized tools and workflows that improved efficiency and sales metrics.
- Rebuilt sales-facing reporting and defined algorithm to help target accounts with highest propensity to buy
Guided the activities of a team of 10 that worked toward the completion of the deliverable timeline for the $20M Eastman Chemical Project.
- Instituted a new process that enabled a sharp increase in oil production for the Eastman Chemical Plant. Improved capacity and output by 15%.
- Turned around the performance of a Brazilian oil refinery after implementing efficient workflows and best practices. Boosted BBLs per day by 12% and lowered oil losses by 8% overall.
- Collaborated with clients and stakeholders to gather requirements, manage project expectations and draft deliverables for key projects.
Directly oversaw a team of six Contract Chemists that supported research and development projects. Closely monitored research study progress and updated stakeholders accordingly.
- Organized and secured additional resources that supported a DOE project. Successfully completed the initiative on-budget, within the nine month timeframe, and above expectations.
- Forged and strengthened relationships with municipalities and government agencies. Worked toward achieving shared client objectives.
- Distributed key project tasks to contractors, while organizing their workload and monitoring their results
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School Attended
- University of Manchester
- St. John's University
Job Titles Held:
- Business Process Improvement Manager
- Sales Operations Lead
- Engineering Project Manager
- Research Project Manager
Degrees
- Master of Science
- Bachelor of Science
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