LiveCareer-Resume

billing and document specialist resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Billing Specialist collects, posts and manages accounts with proven success maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen. Thorough being a Billing Specialist offers account management, account reconciliation and invoicing expertise coupled with outstanding time management and data entry capabilities. Focused and meticulous professional with 4 years of advanced clerical experience and experience developing and sending bills to Attorneys, Clinics, and Customers for services. Solid grasp of MS Office and Google Workspace. I am organized and a motivated employee eager to apply time management and organizational skills in various environments. I am seeking opportunities to expand skills while facilitating company growth.

Skills
  • Medical terminology
  • Able to work remotely with HIPPA compliant workspace and able to travel to and from office locations.
  • Experienced working in fast, busy environment while being able to balance workloads efficiently.
  • Able to handle strict levels of confidentially when handling sensitive and personal information.
  • Willing to take on more responsibilities and devote time necessary to meet deadlines with great organization skills and the ability to multi-task and work under pressure.
  • Self-motivated and Self-efficient, I take initiative in getting my work done and completed.
  • Microsoft Office- PowerPoint, Word and Excel proficient.
  • Knowledgeable in billing software RevFlow4 and RevFlow6.
  • Google Workspace- Google Drive, Google Docs and Google spreadsheet fluent.
  • Able to work, scan and index Documents in and out of Documentum App extender
  • Proficient in Fuze multi-operating phone system.
  • Efficient in Connect-Suite, Citrix Share File, and MoveDocs.
  • Knowledge of importing and exporting electronic payments out of LockBoxes and DocuNect
  • Excellent Phone Demeanor
  • Great at Establishing and Maintaining Customer Relationships
  • Cash office and cash handling experience
  • Claims Processing
  • Audit Procedures and Error Revision
  • Medical Billing and Collections
  • Invoicing of Documentations and Claims
  • Word Processing
  • File Indexing
  • Document Control
  • Workflow Management
  • Reliable & Trustworthy with Flexible Schedule
  • Relationship and Team Building skills
  • Active Listening and Critical Thinking
  • Planning & Organizing Skills
  • Training & Development skills
  • Fast learner and able to understand and process new work guidelines quickly.
  • Hourly Tracking
  • Activate listener
  • Strong verbal and written communication
  • Strategic thinking
Education and Training
Options For Youth , Expected in 06/2016 High School Diploma : - GPA :
Baldy View ROP Career Training Center , CA Expected in 12/2013 Certified Medical Assistant Certificate : - GPA :
Experience
Landry's - Billing and Document Specialist
Redondo Beach, CA, 06/2019 - Current
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Investigate and resolved issues to maintain billing accuracy.
  • Manipulated data in spreadsheets to reconcile with billing system information.
  • Work with team members and leadership to identify and develop process improvements.
  • Develops database systems to track billing, adjust claims and attorney statements.
  • Submit claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Delivers fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Audit patient account information to identify issues and develop solutions.
  • Trained and supervised new employees to promote overall team productivity and consistent service.
  • Updated patient accounts- addresses and contact information.
  • Plans and budgets monthly Team Building Gatherings.
  • The import and exporting of Electronic Payments to reach monthly cash posting goals.
  • Able and knowledgeable to work in Clinicent billing Softwear and Sharefiles.
| Target - Guest Services
City, STATE, 10/2016 - 06/2019
  • Deployed humor, patience and empathy to resolve customer issues
  • Greeted and directed customers
  • Handled incoming calls from customers who had product complaints
  • Provided customer service with minimal instruction and supervision.
  • Delivered new hire and recurrent training to maximize team productivity and compliance with standards.
  • Responded to and resolved guest issues or complaints.
  • Developed and implemented training plans for new and experienced employees.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers by providing information and resolving complaints.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Cedar Medical Group - Intern Medical Assistant
City, STATE, 12/2012 - 11/2013
  • Prepared and checked up on patient examination rooms
  • Assisted clients in understanding their available options and helped them select the right service plans for their needs
  • Effectively communicated with other employees and upper management to ensure complete care
  • Measured vital signs and took medical histories to prepare patients for examination.
  • I enjoy the fast pace environment and seeing new faces everyday while making them feel warm and welcomed
  • Recorded patient temperature and blood pressure.
  • Charted all patient services in records with high accuracy.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.

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Resume Overview

School Attended

  • Options For Youth
  • Baldy View ROP Career Training Center

Job Titles Held:

  • Billing and Document Specialist
  • Guest Services
  • Intern Medical Assistant

Degrees

  • High School Diploma
  • Certified Medical Assistant Certificate

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