Contribute acquired skills, recent educational background, and experience in customer service and care to Delta Airlines as a candidate for a Flight Attendant position to achieve the highest level of passengers' satisfaction and safety.
Delta customer service agent responsible for customer service tasks conducted in the Below Wing Ramp operations which included; Assisting passengers with their baggage on and off the plane, communicating efficiently with ground personnel and flight crews, servicing aircrafts, equipment handling, and maintaining a Safe and Hazard free work environment by abiding by all the Station policies and safety procedures of the company.
Customer Service Call operator assisting employees with information, direction, and access to high security locations in Delta General Office Headquarters using state of the art security cameras, system softwares, and computers. Created work schedules for staff as well as handling shift replacements and shift coverage. Reported to any suspicious or irregular activity on the site. Worked closely with law enforcement and emergency team responses.
Volunteer assistant responsible for helping physical therapists with patients in need of rehabilitation.Daily tasks included providing excellent care and assistance to patients with special needs, distributing equipment needed for therapy to patients, and supervising patients during their daily physical therapy regimen.
Responsible for conducting an efficient check-in and out system for passengers sailing on major cruise lines such as Carnival, Royal Caribbean, Cunard, and Princess Cruise lines. Provided customer service and information to passengers as they arrived and departed from cruise ships and dock port terminals.
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