Auto Glass Technician Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Auto Glass Technician with successful background repairing and replacing glass in private and commercial vehicles. Good track record producing high-quality work under strict deadlines. Adept at following orders and solving problems with minimal assistance. Reliable automotive professional experienced with installing all types of glass. Familiar with preparing surfaces, completing repairs and finishing work in a professional fashion. Offering 5 years as of February 2021 of related experience. Skilled Auto Glass Technician specializing in installing, repairing and replacing windshield, windows and mirrors. Knowledgeable about checking warranties, writing orders and accepting payments. Desiring a challenging new role with room for advancement. Enthusiastic Store Lead eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

  • Replacing windshields
  • Diagnostic abilities
  • Closing tickets
  • Quality assurance
  • Cleaning skills
  • Repairing cracks
  • Troubleshooting malfunctions
  • Mobile work
  • Installing windows
  • Window glass replacement
  • Customer service skills
  • Adhesive and seal application
Work History
02/2016 to Current
Auto Glass Technician Glass Doctor - Norcross Crown Point, IN,
  • Wrote tickets, updated accounts and closed out work orders.
  • Replaced windshields and windows in vans, trucks and cars.
  • Applied primer, installed glass and monitored curing.
  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Processed returns of glass and moldings.
  • Provided same level of care and attention to all customers, no matter vehicle value.
  • Kept work areas organized, clean and free of hazards.
  • Removed particles such as dirt and loose glass from damaged areas.
  • Accepted and processed payments for services.
  • Provided quality auto glass installation services, including windshield replacement and crack repair.
  • Documented all service records and customer information to foster accuracy.
  • Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
  • Met or exceeded company-defined quality and production goals.
  • Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
  • Replaced seals around windows to prevent water leakage and protect surrounding structures.
  • Maintained inventory of automotive tools and installation materials.
  • Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
  • Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
  • Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
  • Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
  • Followed all company policies and protocols, including maintaining safe and clean driving record to complete delivery services.
08/2015 to 02/2016
Overnight Stocker Meijer, Inc. Adrian, MI,
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Unloaded arriving product stock and moved to store display areas.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by 100%.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Used gemini to record received, counted and stored stock items.
  • Performed daily inventory checks of merchandise on hand.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Moved and lifted heavy loads of merchandise using pallet jack equipment.
  • Hauled furniture items from stock, using pallet jack equipment and placed on correct store shelves.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Assessed shelves in house department to determine which items to replenish or reorder.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
01/2014 to 08/2015
Janitorial Worker Wegmans Food Markets Depew, NY,
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Established and maintained clean and comfortable environments in schools and offices buildings by vacuuming, cleaning windows and dusting.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Inspected facility and grounds and picked up any trash.
  • Kept janitorial closets clean and organized.
  • Maintained floor cleaning and waxing equipment.
  • Cleaned, vacuumed and dusted all areas of businesses building to maintain organized, professional appearance for employees and clients.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
01/2006 to 12/2013
Management Trainee Advanced Drainage Systems Muncy, PA,
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Responded to customer concerns swiftly to maintain satisfaction.
  • Resolved escalated concerns using professionalism and understanding of all facets of issue.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Regulated service delivery to keep operations efficient and in line with budget requirements.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
  • Aligned team actions with company policies and industry standards.
  • Resolved customer issues efficiently to build loyalty
Expected in 05/2010
High School Diploma:
Coronado High School - Lubbock, TX

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Resume Strength

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Resume Overview

School Attended
  • Coronado High School
Job Titles Held:
  • Auto Glass Technician
  • Overnight Stocker
  • Janitorial Worker
  • Management Trainee
  • High School Diploma

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