Professional, independent, and internally motivated Associate Govenmental Program Analyst with exceptional high-level customer service skills. I have 6 years of recruiting expereince, 6 years of Consultative experience, and just made my one year at DGS as an Analyst. Working in Human Resources, I pride myself on my sound judgement and ability to communicate to all levels of my organization. My experience is diverse, and with my refined skill set I am seeking to further my Career with the State of California to promote to a Staff Services Manager I.
I serve as a multi-disciplinary expert in the Office of Human Resources and perform a wide range of duties:
Equal Employment Opportunity Representative for Department of General Services Interview Panel Compositions:
Upward Mobility Program Manager and Coordinator:
Creation and Implementation of DGS-wide HR Policies and Procedures:
•I was responsible for generating phone and on-site leasing traffic, processing service requests, and maintaining a strong closing ratio and keep property occupancy to 95% minimum
•I was responsible for collecting and inputting data from market surveys, data from leasing occupancy and vacancy rates, data and numbers of tours, and filling out daily statistical reports for the Corporate Office Executives and Regional Manager.
•I was responsible for managing social media platforms and online postings for property daily and responding promptly to any and all inquiries.
•I would screen prospective residents based on criteria and qualifications, and process and prepare all legal leasing documents
•I would communicate with potential prospects and schedule property tours via CRM, Yardi, and RentCafe databases
•I was responsible for planning, hosting, and executing onsite resident events which included vendor management and coordination.
•Responsible for collecting payments and managing online billing platforms, deliver notices of late payments, renewals, and evictions
•Responsible for meeting and complying with regulations per Fair Housing Act, also responsible for forecasting, generating, reviewing, and analyzing current market rental rates
•Strategically recruited candidates for various positions in the company. Rigorously screen candidates and administer testing battery to determine eligibility for positions. Maintained and analyzed confidential records of staff and students. Managed job postings on Handshake, Job boards, Craigslist, Indeed, LinkedIn, and other platforms.
I was the Lead trainer and presenter for the Lindamood-Bell Clinical training program. I would oversee new employees through training programs, provide documented feedback/mentoring, and create and maintain records of progress or issues with administering program. Mentored seasoned staff members for refinement of skills and SOPs.
Consulting, Testing, and Program Management:
•Managed and plan the year-round curriculum and extracurricular activities for Academy students. I was responsible for leading and facilitating Parent-Teacher conferences relating student progress, statistical testing results, and program progression. I created specialized behavior intervention plans for students based off IEPs. I was also responsible for inputting and analyzing statistical data gathered from student evaluation battery
I would administer, review, input, and evaluate data from student testing scores and cross-reference standardized testing scores to create individualized learning programs for each student based on evaluation data and percentile range. Responsible for evaluating student programs and assessing program efficiency,
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