Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Professional, independent, and internally motivated Associate Govenmental Program Analyst with exceptional high-level customer service skills. I have 6 years of recruiting expereince, 6 years of Consultative experience, and just made my one year at DGS as an Analyst. Working in Human Resources, I pride myself on my sound judgement and ability to communicate to all levels of my organization. My experience is diverse, and with my refined skill set I am seeking to further my Career with the State of California to promote to a Staff Services Manager I.

Skills
  • Agency and Program knowledge
  • Excellent customer service
  • Data gathering, evaluating, and analyzing
  • Consultative skills
  • Critical thinking and Analytical skills
  • Proficiency in Microsoft Office Suite
  • Presenting and Training
  • Exceptional written and verbal communication skills with ability to communicate to all levels of my organization
Education and Training
University Of Hawaii At Manoa Honolulu, HI Expected in 05/2012 Bachelor of Arts : Environmental And Interdisciplinary Sciences - GPA :
Experience
Manhattan Associates - Associate Governmental Program Analyst - Recruiter
Atlanta, GA, 01/2020 - Current

I serve as a multi-disciplinary expert in the Office of Human Resources and perform a wide range of duties:

  • As a Recruiter, I work with Program Managers at all levels of the organization including DGS specific programs and DGS Client Agencies to plan and create a recruitment strategy for their vacancies. At this level, I am required to provide the highest level of customer service while representing DGS, and more specifically the Recruitment Unit as some of the clients I work with are Chiefs and Deputy directors as well.
  • I currently oversee, develop, and execute individualized departmental recruitment plans by analyzing data on department vacancies and high turnover rates among classifications.
  • I prepare comprehensive reports with data statistics and analytics gathered in my recruitment efforts and make recommendations to Program Managers as well as my Supervisor.
  • I conduct targeted advertising and outreach campaigns to potential candidate groups by conducting research, developing relationships with Universities/colleges/trade and technical schools/professional organizations/other state agencies/and community programs by attending state-wide Career Fairs.
  • I develop content for creative marketing advertisements as well as create graphics and flyers for the vacant positions and present/make recommendations to Executive Management on progress and statistics for the most difficult to fill vacancies and classifications in order to attract the best and brightest talent.
  • I maintain a working knowledge of all DGS classifications, job specifications, pay scales, exams, minimum qualifications, and necessary licensure/certifications required.
  • I maintain various social media platforms and contracts required for recruitment purposed (Indeed, LinkedIn) and communicate and screen prospective candidates. I gather analytical data on recruitment strategies to track sourcing.

Equal Employment Opportunity Representative for Department of General Services Interview Panel Compositions:

  • I develop, recommend, train, and implement best practices to DGS managers in regard to retaining and promoting internal employees by assisting DGS managers with the hiring process as well as aiding DGS employees with their Career Development through Recruitment Unit services.
  • I participate as a HR representative on the interview panel compositions for DGS interviews to ensure all interviews are being conducted fairly and equitably.
  • As the HR expert, I am also attending interviews to answer and assist any hiring managers or panel members with questions regarding HR best practices during the interviews.
  • I work with DGS' Equal Employment Opportunity Office on critical projects related to diversity and Upward Mobility within the DGS hiring process.

Upward Mobility Program Manager and Coordinator:

  • In partnership with my Supervisor, I am the co-creator and content writer of the revamped, refined, official state-mandated Upward Mobility Program that DGS staff in low-paying eligible classifications can qualify for.
  • I am responsible for program tracking, completing progress reports on program status, communicating and taking part in presenting to DGS programs for marketing said program, refining program criteria and metrics based on feedback from Executive Management, researching budgetary restrictions, overseeing financial assistance given to eligible staff, and program implementation.
  • I am responsible for reviewing and approving Upward Mobility applications based on selection criteria, tracking Upward Mobility applicants and their progress throughout the program, and providing individualized assistance via Career Development services. This may include: directing the staff member to appropriate college courses to meet minimum qualifications for a promotional class, providing suggestions to revise their resume, refining their state application or Statement of Qualifications, etc.
  • In partnership with my Supervisor, we have created operating manuals (Handbook Guides) for both participants and Supervisors providing critical information about the UM Program.

Career Counseling:

  • I provide career counseling and career development services for all levels of the DGS organization based on the staff's needs.
  • I partner with DGS University to be able to direct staff to appropriate training opportunities.

Creation and Implementation of DGS-wide HR Policies and Procedures:

  • I am responsible for creating a multitude of Standard Operating Procedures for the Recruitment Unit, Hiring Managers, and DGS staff.
Anthem, Inc. - Consultant
Lake Village, AR, 12/2019 - 01/2020

•I was responsible for generating phone and on-site leasing traffic, processing service requests, and maintaining a strong closing ratio and keep property occupancy to 95% minimum

•I was responsible for collecting and inputting data from market surveys, data from leasing occupancy and vacancy rates, data and numbers of tours, and filling out daily statistical reports for the Corporate Office Executives and Regional Manager.

•I was responsible for managing social media platforms and online postings for property daily and responding promptly to any and all inquiries.

•I would screen prospective residents based on criteria and qualifications, and process and prepare all legal leasing documents

•I would communicate with potential prospects and schedule property tours via CRM, Yardi, and RentCafe databases

•I was responsible for planning, hosting, and executing onsite resident events which included vendor management and coordination.

•Responsible for collecting payments and managing online billing platforms, deliver notices of late payments, renewals, and evictions

•Responsible for meeting and complying with regulations per Fair Housing Act, also responsible for forecasting, generating, reviewing, and analyzing current market rental rates

Lindamood-Bell Learning Processes - Clinical Program Consultant
City, STATE, 12/2016 - 06/2019

Recruiting:

•Strategically recruited candidates for various positions in the company. Rigorously screen candidates and administer testing battery to determine eligibility for positions. Maintained and analyzed confidential records of staff and students. Managed job postings on Handshake, Job boards, Craigslist, Indeed, LinkedIn, and other platforms.

Training:

I was the Lead trainer and presenter for the Lindamood-Bell Clinical training program. I would oversee new employees through training programs, provide documented feedback/mentoring, and create and maintain records of progress or issues with administering program. Mentored seasoned staff members for refinement of skills and SOPs.

Consulting, Testing, and Program Management:

•Managed and plan the year-round curriculum and extracurricular activities for Academy students. I was responsible for leading and facilitating Parent-Teacher conferences relating student progress, statistical testing results, and program progression. I created specialized behavior intervention plans for students based off IEPs. I was also responsible for inputting and analyzing statistical data gathered from student evaluation battery

I would administer, review, input, and evaluate data from student testing scores and cross-reference standardized testing scores to create individualized learning programs for each student based on evaluation data and percentile range. Responsible for evaluating student programs and assessing program efficiency,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average

resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • University Of Hawaii At Manoa

Job Titles Held:

  • Associate Governmental Program Analyst - Recruiter
  • Consultant
  • Clinical Program Consultant

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: