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ASSOCIATE DATA ANALYST Resume Example

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ASSOCIATE DATA ANALYST
Skills
  • Process improvement
  • Administrative support
  • Team building
  • MS Office
  • Customer service
  • Planning and coordination
  • Problem resolution
Education and Training
05/2005
High School Diploma
Skyline High SchoolLongmont, CO
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Experience
ASSOCIATE DATA ANALYSTIntrado | Longmont, Colorado06/2006 - 04/2020
  • Completed projects.
  • Supported other departments by compiling paperwork and taking detailed meeting minutes.
  • Collected user and business requirements and put together detailed project plans.
  • Recognized by management for providing exceptional customer service.
  • Answered customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in development of Recon procedures.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new tasks opportunities.
  • Learned Excel and Microsoft to support office needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Achieved cost-savings by developing functional solutions to difficult problems.
Cafe AssistantIntrado Inc. | Longmont, Colorado06/2006 - 11/2007
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Took inventory of supplies and equipment, placing requisitions for purchases to maintain stock levels.
  • Made sure guests were satisfied with meals, taking swift action to correct problems.
  • Reported to Kitchen Manager before start of shift to receive assigned station, daily specials and other pertinent information.
  • Answered questions about menus, giving guests list of items included in dishes when asked.
  • Operated industrial dishwasher, washing glassware and small items by hand .
  • Rang up orders on cash register efficiently, processing cash, credit card and personal check payments.
  • Listened to customer desires and needs to recommend optimal products.
  • Performed minor maintenance and repairs on [Type] equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
Sales AssociateSteve and Barry's | Longmont, Colorado11/2005 - 06/2006
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
Food Service Team MemberMcDonald's | Longmont, CO04/2003 - 05/2006
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Re-stocked, organized and arranged service and food stations.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
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Resume Overview

Companies Worked For:

  • Intrado
  • Intrado Inc.
  • Steve and Barry's
  • McDonald's

School Attended

  • Skyline High School

Job Titles Held:

  • ASSOCIATE DATA ANALYST
  • Cafe Assistant
  • Sales Associate
  • Food Service Team Member

Degrees

  • High School Diploma

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