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assistant site manager data processor resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly motivated business professional seeking to apply skills in a business development role. Handle various tasks in a timely manner. Answer phones, fulfill data entry, complete sales and perform administrative tasks. Receive frequent recognition from management for efficiency and positive attitude.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
03/2020 to Current Assistant Site Manager/Data Processor Curbell Inc | Rochester, NY,
  • Modified plans in response to delays, bad weather or construction site emergencies.
  • Monitored worksite personnel to maintain high levels of quality and performance.
  • Trained Team Members on different techniques and procedures.
  • Supported staff with general office duties, which included correspondence, filing and creation of spreadsheets during peak periods.
  • Performed various job tasks in such areas as electrical, mechanical, plumbing and concrete work, keeping watchful eye on risks that could affect site safety.
  • Coordinated schedules of vendors and service providers to handle diverse operational and supply needs.
  • Participated in round table discussions to pose questions and answers regarding issues pertaining to safety, compliance and overall maintenance.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Compared old and newly received documents to ensure accuracy and rectified mistakes.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Entered data into spreadsheets, documents and databases, maintaining [Number]% accuracy rate.
  • Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
  • Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
  • Verified accuracy of [Type] data using [Software] and relayed findings to [Job title], reducing overall company errors by [Number]%.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Set up new desktop systems and configured laptops for incoming employees and loaded required software and server permissions.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Tackled troubleshooting and problem resolution to support end-user technical issues.
  • Performed scheduled inventory counts and supply audits.
  • Coordinated inventory, stocking, and ordering.
  • Completed forecasts to determine needed inventory.
  • Verified documents and associated records to catch and resolve discrepancies.
  • Retrieved, sorted, copied, and filed all documents and paperwork.
11/2019 to 03/2020 Outside Sales Representative Xylem Inc. | Syracuse, NY,
  • Maintained open communication with leadership to facilitate business development.
  • Educated customers on product features and technical details to highlight benefits.
  • Utilized upselling techniques to maximize revenue.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Collaborated with other departments to complete sales transactions.
  • Conducted customer needs analysis to deliver relevant products or services.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Organized sale calls with customers.
  • Collaborated with colleagues to exchange selling strategies and marketing information.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Demonstrated products to potential customers and answered questions to close sales.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Developed dynamic sales presentations to build urgency with prospects.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Analyzed sales presentations to communicate product quality and market comparison.
09/2017 to 11/2019 Customer Service Representative Hendry County Schools | Labelle, FL,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Made outbound calls to obtain account information.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Recommended improvements to products and services to mitigate complaints.
  • Trained new employees on procedures and policies to maximize team performance.
  • Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
  • Copied hard data into [Software] to facilitate smooth [Result].
  • Reviewed transactions and company reports to identify and address [Type] issues.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
  • Compiled statistical information for special reports.
  • Assisted team of [Number] data keyers in migration from [Software] to [Software].
04/2013 to 01/2015 Paraprofessional Archway Programs | City, STATE,
  • Applied positive reinforcement to redirect negative behaviors.
  • Supplied one-on-one attention to each student during group activities.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Offered students personalized educational, behavioral and emotional support.
  • Supported students in developing strategies for individual and group learning.
  • Communicated and collaborated well with educators from various grade levels.
  • Cleaned and organized classrooms, materials and supplies.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
  • Assisted children at stations during small-group learning periods.
  • Operated audio-visual equipment to enhance lessons.
  • Arranged lesson outlines and individual plans according to course syllabus and district requirements.
  • Observed student performance and recorded academic and attendance.
  • Monitored computer usage and assisted students with hardware and software issues.
  • Supported teachers by preparing aid materials such as wall charts and hand-outs.
Education and Training
Expected in 01/2008 to to High School Diploma | Washington Township High School, Turnersville, NJ GPA:
Expected in 01/2013 to to Bachelor’s Degree | Music Rutgers University, Camden, NJ GPA:
Expected in 01/2017 to to Bachelor’s Degree | Animation Rutgers University, Camden, NJ GPA:

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Resume Overview

School Attended

  • Washington Township High School
  • Rutgers University
  • Rutgers University

Job Titles Held:

  • Assistant Site Manager/Data Processor
  • Outside Sales Representative
  • Customer Service Representative
  • Paraprofessional

Degrees

  • High School Diploma
  • Bachelor’s Degree
  • Bachelor’s Degree

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