Hardworking and reliable Cashier/Food Handler with strong ability in efficiently operating cash register and preparing and serving food. Offering friendly and prompt customer service, multitasking and effective leadership skills. Willing to work in multiple positions. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Excellent customer service skills
Multitasking
Works well with a team
Willing to learn new tasks
Leadership skills
Experience
Assistant Counter Manager, 02/2017 to Current Elior – Oconto, WI,
Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
Maintained records related to sales and placed special orders for desired items.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Cultivated lucrative relationships with clients through active engagement, friendly service and issue resolution.
Make customers feel welcome by always greeting them warmly and holding friendly conversation while they're in the store.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Resolved customer complaints and escalated worsening concerns for remediation.
Trained new team members in cash register operation, stock procedures and customer service.
Received food orders from individuals and explained offerings.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Cross-trained in other kitchen positions to support team and meet customer needs.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Counter Manager/Server, 06/2000 to 03/2017 Delvetto's Pizzeria Restaurant – City, STATE,
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Managed 10 employees.
Directed and supervised staff performance.
Processed credit card payments and counted back change and currency with 95% accuracy rate.
Greeted customers in a friendly and respectful manner, both in person and over the phone, and accurately took their orders.
Operated cash register, collected payments and provided accurate change.
Received food orders from individuals and explained offerings.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Maintained order and cleanliness of work areas to conform with health codes.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Minimized customer wait times by taking and filling large volume of orders each day.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Trained new employees to perform duties by showing how to take orders, keep store sanitized and serve food.
Cashier and Food Court Employee, 03/1999 to 06/2000 BJ's Wholesale – City, STATE,
Followed store opening and closing procedures as per company guidelines.
Served customers during slow and busy hours effectively by prioritizing and communicating.
Portioned and packaged take-out foods for customers.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Received payments for products and issued receipts.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Scanned customer purchases and supported transactions to streamline sales process.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions promptly to prevent long customer wait times.
Cashier, 04/1997 to 07/1999 ShopRite – City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Received payments for products and issued receipts.
Scanned customer purchases and supported transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education and Training
: Early Childhood Education, Expected in Brookdale Community College - Lincroft, NJ GPA:
: Automotive Technology, Expected in Brookdale Community College - Lincroft, NJ GPA:
High School Diploma: , Expected in 06/2002 Neptune High School - Neptune NJ, GPA:
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