ap invoice processing associate resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly enthusiastic customer service professional with 7 years experience Data Entry specialist adept at developing and maintaining databases Certified in 10-key and highly skilled at creating effective organizational and filing systems Accomplished Accounts Payable Clerk with a high degree of professionalism and strong problem resolution capabilities Motivated Material Receipt Account Clerk successful at managing customs compliance, inventory control, customer service and transportation logistics Excellent problem solving and interpersonal skills Maintains 100% accuracy in processing invoices
Highlights
Customer service-oriented Flexible Types 40 WPM Imports and exports Ground and air transportation Complex problem solving Strong communication skills Proficient in SAP Certified in 10-key Microsoft Office proficiency Excellent communication skills Strong problem solver Strong interpersonal skills Customer service-oriented Invoice processing Filing and data archiving account reconciliation, administrative support, analytical skills, billing, call center, clerical,
creativity, customer satisfaction, customer service, customer service skills, materials, Microsoft
Windows, Microsoft Word, outside sales, problem solving skills, sales support, SAP, supply chain,
telephones
Education
Forest Brook Senior High SchoolHouston, TXExpected in 2000 ā āHigh School Diploma:Business Administration - GPA:Business Administration
Texas Southern UniversityHouston, TXExpected in ā ā: - GPA:
Accomplishments
Experience
Benefytt Technologies, Inc - AP Invoice Processing Associate Tampa, FL, 09/2014 - Current
Processes merchandise invoices performing 3-Way Match (PO, Delivery Confirmation, Invoice) Processes invoice for indirect expenses Processes employee expense reimbursements Coded the general ledger and processed vendor invoice payments Conducted month-end balance sheet reviews and reconciled any variances Rectify escalated accounts payable issues from employees and vendors Calculate figures such as discounts, percentage allocations and credits.
Metlife, Inc. - Logistics Material Receipt Account Clerk Noida, IN, 02/2013 - 09/2014
Process all freight documents received each day and prioritize any hot or urgent orders Review reports to identify material and cargo received that is older than 24 hours for priority handling Enter purchase orders into system when needed Resolve any discrepancies identified in a timely manner Investigate, resolve, and respond to inquiries from customers regarding overages, shortages, and damaged freight issues, including hazmat materials File material receipts that have been processed Provides support to export service group Answer telephones with heavy call volume and direct calls with accuracy.
Addison Research - Accounts Payable Clerk City, STATE, 04/2012 - 01/2013
Verified supplier invoice accuracy in accordance to Purchase Order and/or supplier agreement Provided clear, complete, and professional communication Executed superior problem solving skills Worked closely with supply chain buyers and serves as direct contact for Valerus suppliers Monitored accounts to ensure timely payment Firm understanding of debits/credits and account reconciliation process Consistently demonstrated initiative and creativity Thrived in a team environment and motivates co-workers Escalated issues to management Assisted during department audits.
Handled incoming customer calls with the intent of providing customer satisfaction, retention, and/or extending contact to sell new or additional products and/or services Worked in conjunction with outside sales representatives to provide pre-and/or post-sales support Reviewed customer inquiries, problems, requests and suggestions; determines appropriate solutions and/or responses Negotiated customer claims, initiates billing adjustments, arrange product substitutions and returns Assessed customer needs and suggests/promotes alternative products or services.Processed incoming orders Referred customer calls as appropriate Recorded consistent problem areas Provided clerical/administrative support to the customer service function Created reports that will be used within the call center Assisted in monitoring the volume of inbound call traffic and distributes calls based on staff availability Ensured customer needs are met by coordinating and adjusting call volumes in a timely manner Coordinated with other departments when outages occur and calls must be redirected Had a significant part of work initiating out-bound communication.
Skills
10-key, account
reconciliation, account reconciliation, accounts payable, administrative support, analytical skills, balance sheet, billing, call center, clerical, Strong interpersonal skills, Excellent communication, Strong communication skills, creativity, customer satisfaction, Customer service, customer service skills, Delivery, Filing, general ledger, Invoice processing, materials, Microsoft Office, Microsoft
Windows, Microsoft Word, outside sales, problem solving
skills, problem solving, problem solving skills, problem solver, Processes, sales support, SAP, supply chain, telephones, transportation, 40 WPM
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