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aoto repair shop manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Methodical professional with Number-year background in Type and Type shop operations. Talented at handling purchases, sales and logistics and overseeing bookkeeping and payroll activities.

Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.

Veteran Job Title with top-level skills in Skill. Likeable personality and customer-focused background coupled with expertise in Area of expertise. Ready to tackle new challenges and build success with exciting organization.

Detail-oriented Job Title with Number years of Type experience. Expert in Type industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Studious Job Title offering Number years of extensive experience in Industry. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Department Oversight
  • Budget Control
  • Customer Service Management
  • Quality Assurance
  • Recruitment and Hiring
  • Supplier Monitoring
  • Performance Assessment
  • Policy Development and Enforcement
  • Business Leadership
Work History
05/2021 to Current Aoto Repair Shop Manager Wheels Of Ft Payne | City, STATE,
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Managed bookkeeping, expenses and other financial aspects of business with Software.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Created Bills of Material from drawings to supply shop with required materials.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed inventory control, cash control and store opening and closing procedures.
01/2018 to 03/2021 Parts Delivery Specialist O'Reilly Auto Parts | City, STATE,
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Fostered positive working relationships with regular customers.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Created and submitted delivery and DOT logs.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Oversaw daily route covering Number Location-area retail stores.
  • Inspected load security and checked for damages.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Kept detailed records of deliveries and money received from customers.
  • Loaded and unloaded Number delivery vans per shift.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Handled basic upkeep and emergency repairs on delivery vehicles.
  • Maintained consistent on-time delivery record with Number% of orders arriving ahead of schedule.
  • Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
  • Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
  • Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Planned delivery routes and most efficient methods of distribution.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Promoted products at stops along regular route.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Managed daily transportation of materials, freight and goods using trucks with capacities of more than Number tons.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed routine maintenance on truck to keep in working order.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked loads against documentation before completing final delivery at destinations.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Collected $Amount in payments for completed deliveries and services daily.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Assigned and recorded job Numbers for Number jobs per shift.
  • Successfully avoided time delivery delays by carefully planning best routes.
09/1985 to 01/2018 Affordable Carpet and Flooring Self-employeed | City, STATE,
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Assisted customers with selecting appropriate floor types and styles.
  • Followed up with customers to assess satisfaction, answer questions and resolve concerns.
  • Discussed pricing, additional charges and payment plans during sales process.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased business sales utilizing Product or Service knowledge.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Expected in 05/1966 to to Associate Of Business Administration | Business Administration Chalmette High School, Chalmette, LA GPA:
Expected in 06/1975 to to Bachelor Of Business Administration | Economic And Business Livingston University , Livingston, AL, GPA:

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Resume Overview

School Attended

  • Chalmette High School
  • Livingston University

Job Titles Held:

  • Aoto Repair Shop Manager
  • Parts Delivery Specialist
  • Affordable Carpet and Flooring

Degrees

  • Associate Of Business Administration
  • Bachelor Of Business Administration

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