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alarm technician resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dependable Fire Alarm Technician with 8 years of safeguarding lives and structures through meticulous installation and monitoring of safety systems. Versed in all new and emerging networking technologies. Equally comfortable integrating cutting-edge alarm systems or maintaining legacy hardware to promote optimal safety standards.

Skills
  • Machine Operations
  • Equipment Programming and Calibrating
  • Electrical Installations
  • Records Accuracy
  • Effective Customer Communication
  • Handheld Devices
  • Customer Satisfaction
  • Security Systems Knowledge
  • Reading Comprehension
  • Network Infrastructure Support
  • Customer Support
  • Critical Thinking
  • Verbal and Written Communication
  • Employee Performance
  • Complex Problem-Solving
  • Creative Solutions
  • Network Configuration
  • Video Surveillance Systems
  • Equipment Testing
  • Code Compliance
  • Safety Practices
  • Preventive Care
  • Onsite Visits
  • Project Deadlines
  • Customer Retention
  • Time Management
  • Basic Tools
  • Installation and Servicing
  • Schematic Diagrams
  • Installations and Repairs
  • Call Center Customer Service
  • Parts Replacement
  • Technical Training
  • Residential and Commercial Installations
  • Alarm and Fire Detection Systems
  • OSHA Compliance
  • Active Learning
  • Material Inventory
Work History
11/2020 to Current Alarm Technician Marmic Fire Safety | Logan, WV,
  • Tested and repaired faulty systems and explained to customers proper ways to use system features.
  • Checked system adherence to OSHA code requirements after performing repairs and maintenance on client systems and equipment.
  • Responded to maintenance calls and troubleshot devices.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Tested all newly installed fire alarms.
  • Read and understood product manuals and blueprints.
  • Fully installed fire alarms and various security devices.
  • Demonstrated features and functionality of alarm systems to customers.
  • Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Maintained accurate records of customer service calls and inputted all information into company's database.
  • Authored daily reports detailing work order completions, logged malfunctions and other activities.
10/2017 to 03/2022 Alarm Technician Marmic Fire Safety | Mountain Home, AR,
  • Tested and repaired faulty systems and explained to customers proper ways to use system features.
  • Checked system adherence to OSHA code requirements after performing repairs and maintenance on client systems and equipment.
  • Responded to maintenance calls and troubleshot devices.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Tested all newly installed fire alarms.
  • Read and understood product manuals and blueprints.
  • Fully installed fire alarms and various security devices.
  • Demonstrated features and functionality of alarm systems to customers.
  • Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
  • Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
  • Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
  • Maintained accurate records of customer service calls and inputted all information into company's database.
  • Authored daily reports detailing work order completions, logged malfunctions and other activities.
  • Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
  • Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
05/2015 to 09/2019 Alarm Technician Marmic Fire Safety | Nicholasville, KY,
  • Tested and repaired faulty systems and explained to customers proper ways to use system features.
  • Checked system adherence to OSHA code requirements after performing repairs and maintenance on client systems and equipment.
  • Responded to maintenance calls and troubleshot devices.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Tested all newly installed fire alarms.
  • Read and understood product manuals and blueprints.
  • Fully installed fire alarms and various security devices.
  • Demonstrated features and functionality of alarm systems to customers.
  • Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
  • Maintained accurate records of customer service calls and inputted all information into company's database.
  • Authored daily reports detailing work order completions, logged malfunctions and other activities.
  • Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
  • Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
Education
Expected in 05/1986 to to High School Diploma | Calvary Christian Academy , Benton, AR, GPA:

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Resume Overview

School Attended

  • Calvary Christian Academy

Job Titles Held:

  • Alarm Technician
  • Alarm Technician
  • Alarm Technician

Degrees

  • High School Diploma

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