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alarm technician resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Reliable Fire Alarm Technician capable of reading blueprints and instructions to fully understand project scope. A hardworking employee able to identify system issues and resolve problems. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.  Smart and determined with highly developed decision making skills.  A determined worker known for effectively demonstrating alarm and closed circuit TV systems.

Skills
  • Equipment testing
  • Security and burglar alarms
  • Specification and schematics assessments
  • Fire alarm systems
  • Installation and repairs
  • Testing and troubleshooting
  • Network configuration
  • Network support
  • CISCO router management
  • Network maintenance
  • IP Forwarding proficient
  • Network upgrades
  • Access Control
  • Customer service
  • System installations
Work History
07/2015 to Current Alarm Technician Marmic Fire Safety | Flora, IN,
  • Fully installed fire alarms and various security devices.
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Tested all newly installed fire alarms.
  • Received training and certification from [Brand] to represent brand, explain technical functions of mobile devices and guide product selection by customers.
  • Read and understood product manuals and blueprints.
  • Demonstrated features and functionality of alarm systems to customers.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
  • Managed security operations for [Number] computers in network, related systems and maintenance protocols.
  • Oversaw [Number] desktops in Windows domain and installed firewalls to connect and protect users.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Responded to maintenance calls and troubleshot devices.
  • Performed annual inspections on fire and security alarm systems under supervision of [Job Title].
06/2011 to 07/2014 HVAC Technician Benchmark Hospitality | Trenton, FL,
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
11/2008 to 07/2016 Deli Associate Wegmans Food Markets, Inc. | Lancaster, PA,
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Created appealing food arrangements for party trays and specialized orders.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Education
Expected in to to | Psychology University of North Carolina At Greensboro, Greensboro, NC GPA:
Expected in 2010 to to High School Diploma | Southeast Guilford High School, Greensboro, NC GPA:
Certifications
  • Certified Protection Officer (CPO)
  • Member Institute of Logistics and Transport (MILT)
  • CCNP Routing & Switching
  • CCSP Network Security

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Resume Overview

School Attended

  • University of North Carolina At Greensboro
  • Southeast Guilford High School

Job Titles Held:

  • Alarm Technician
  • HVAC Technician
  • Deli Associate

Degrees

  • High School Diploma

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