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Aesthetician Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

All of the jobs I’ve had over the years were jobs that allowed for direct client relations. I have strong customer service skills, and love working directly with my customers. I’ve always excelled at my jobs and been effective and efficient in my work.

Skills
  • Data analytics
  • Payment collecting
  • Account management
  • Sales force training
  • Acquiring new customers
  • Excellent communication skills
  • Preparing contracts
  • Customer relationships
  • Issue resolution
  • Strategies and goals
Experience
Aesthetician, 04/2019 to Current
Amita Health Mobile, AL,
  • Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
  • Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
  • Delivered gentle hair removal using wax and laser methods.
  • Assisted patients with figure-flattering procedures, including body wraps.
  • Consulted customers and answered questions about desired treatments.
  • Provided makeup application services.
  • Educated clients on skincare techniques based on skin type and individual needs.
  • Boosted repeat patient appointments and sales by offering reliable, quality service.
  • Learned new techniques, including complete chemical peel process.
  • Set up patient rooms and sterilized equipment.
  • Vastly improved appearance of clients' skin through non-surgical processes.
  • Meticulously maintained spa appearance and cleanliness.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Provided excellent customer service and skin care treatments to all clients.
  • Collected patient history before planning treatments.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Instructed clients on how to apply make-up to achieve desired look.
  • Performed laser vein therapy and laser hair removal procedures.
  • Offered skin rejuvenation and cellulite reduction therapy services to clients.
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
Account Manager, Preferred Accounts, 11/2013 to 03/2017
Visa Wilmington, DE,
  • Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
  • Reached out to accounts measuring satisfaction and increased revenue.
  • Aided senior leadership by developing sales forecasts using analytics and sales representative feedback.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Streamlined operational efficiencies by developing customer service protocols and standards.
  • Ensured client satisfaction ratings by actively listening and resolving customers comments and concerns.
Tanning Consultant, 07/2012 to 11/2013
SWT Management City, STATE,
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Maintained detailed records of client feedback and treatment plans to ensure personalized care.
  • Cleaned tanning beds and facilities.
  • Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Managed the linen cart, keeping it neat and organized.
  • Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
  • Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
  • Delivered extra linens, paper products, and toiletries to guests.
  • Used specific cleaning products in each guest room as per company procedures.
  • Oversaw an inventory of items that were placed in each guest room.
  • Collected soiled linens and placed in appropriate receptacles.
  • Assisted spa technicians with room set-up.
  • Responded to customer inquiries in friendly and professional manner.
  • Documented any observed safety hazards and reported to management.
  • Rotated between spa front desk management and monitoring reservation room.
  • Offered refreshments of ice water and iced tea to all incoming guests.
  • Addressed all member concerns with patience.
  • Kept work area clean and neat to stay productive.
  • Organized salon paperwork and office files.
  • Provided accurate product and merchandise information to customers.
  • Showcased desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Introduced corporate policies, procedures and work rules to new spa employees.
  • Executed all daily opening and closing procedures.
  • Verified end-of-day reports against credit and cash profits.
  • Monitored and tracked salon product contracts and deliveries.
Education and Training
High School Diploma: , Expected in 05/2014
to
Pioneer High School For The Performing Arts - American Fork, UT
GPA:
Master Aesthetics License: Aesthetics , Expected in 04/2019
to
NIMA National Institute of Medical Aesthetics - South Jordan, UT
GPA:

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Resume Overview

School Attended
  • Pioneer High School For The Performing Arts
  • NIMA National Institute of Medical Aesthetics
Job Titles Held:
  • Aesthetician
  • Account Manager, Preferred Accounts
  • Tanning Consultant
Degrees
  • High School Diploma
  • Master Aesthetics License

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