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Acting lead for freight Resume Example

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ACTING LEAD FOR FREIGHT
Summary

.Results-oriented [Job Title] with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Friendly Customer Service Manager with can-do attitude and willingness to help at all times.

Highlights
  • Customer- and service-oriented
  • Inventory control procedures
  • Retail merchandising expertise
  • Ability to mediate disputes
  • Excellent communication skills
  • Listening skills
  • Energetic self-starter
  • Results-oriented
  • Reliable and punctual
  • Cheerful and energetic
  • Flexible scheduling
  • Effective team player
  • Superior organization skills
Accomplishments

Led [Number] merchandising teams and successfully exceeded sales goals by [Number]%.Routinely helped as many as [Number] customers each day in a high-volume retail outlet.Received [Number] “exceeds expectations” ratings on performance reviews.Contributed to a [Number]% drop in shoplifting through increased awareness and intervention measures.Fulfilled all supervisory duties when Store Manager was on vacation.

Experience
Acting lead for freight 08/2012 － 01/2015 Kmart Nampa, ID
  • My Job Duties include Moving merchandise from the stockroom to appropriate floor location, insure shelves and pegs are fully stocked, well organized, clean, faced, tagged and sign Assist in setting up or reorganizing product displays.
  • Answer basic customer questions while on the floor.
  • May assist in transporting purchases to customer vehicles.
  • Other duties as assigned.
  • My job required: lifting of 50 pounds occasionally and/or 25 pounds of force frequently and 10 pounds constantly.
  • Customer service skills.
  • Maintain constant contact with mgmt through 2way radios while maintaining customer satisfaction as well as delegating task and making sure they are reached in a timely manner.
  • Or type here your correction... stocker / inventory control team GardenCity, Idaho.
grocery/general merchandise stocker / inventory control team 03/2006 － 04/2011 Walmart Garden City, ID
  • My Job Duties include Moving merchandise from the stockroom to appropriate floor location, insure shelves and pegs are fully stocked, well organized, clean, faced, tagged and sign Assist in setting up or reorganizing product displays.
  • Answer basic customer questions while on the floor.
  • May assist in transporting purchases to customer vehicles.
  • Other duties as assigned.
  • My job required: lifting of 50 pounds occasionally and/or 25 pounds of force frequently and 10 pounds constantly.
  • Customer service skills.
  • The ICS job To maintain and control all inventory going and coming from the salesfloor calculated from hand held gemini.
  • Confirmed that appropriate changes were made to resolve customers' problems.
Assistant Manager 06/2002 － 03/2006 TACO BELL Garden City, ID
  • My duties included having great communication and leadership skills, able to multitask, handle general complaints, schedule changes,tracking inventory cost, maintaining a organized shift to maintain customer satisfaction, interviewing new applicants as well as properly training to the companys guidelines, Interacting with employees and customers in a professional manner, interacting and motivating teammates to reach company goals also included opening and closing shifts and deposits and closing inventory..
  • Shopko Freight Stocker Nampa, idaho.
stocker / presentation team 06/1998 － 01/2004 shopko nampa, ID
  • My Job Duties include Moving merchandise from the stockroom to appropriate floor location, insure shelves and pegs are fully stocked, well organized, clean, faced, tagged and sign Assist in setting up or reorganizing product displays.
  • Answer basic customer questions while on the floor.
  • May assist in transporting purchases to customer vehicles.
  • Other duties as assigned.
  • My job required: lifting of 50 pounds occasionally and/or 25 pounds of force freequently and 10 pounds constantly.
  • Customer service skills.
  • Deliver excellent customer service and customer management, Be involved and contribute at team meetings.
Education
1996 High School Diploma: caldwell senior high school Caldwelli, ID, canyon
Languages
English: Fluent Spanish: Conversational
Skills

learned the key essentials to handling customer servive to the best of my knowledge... closing shifts and procedures, customer satisfaction, excellent customer service, , i speak English,I can handle inventory procedures very well, i can control inventory to fit each season, i do have leadership skills, mgmt skills , always have small meetings with my past crew to ensure easy flow of product, I do speak a little Spanish to where it comes in handy with customers, well organized

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Resume Overview

Companies Worked For:

  • Kmart
  • Walmart
  • TACO BELL
  • shopko

School Attended

  • caldwell senior high school

Job Titles Held:

  • Acting lead for freight
  • grocery/general merchandise stocker / inventory control team
  • Assistant Manager
  • stocker / presentation team

Degrees

  • 1996 High School Diploma : caldwell senior high school

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