Detail-oriented Accounting Clerk with 3 years of experience in accounting and expertise in Eaglesoft, Payzer and Successware. People-oriented and committed to financial modernization, accurate recordkeeping and close management of financial statements and related documentation.
Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
Processed customer payments and set up payment plans.
Maintained accuracy when reviewing and reconciling general ledger.
Reviewed vendor invoices and expense reports, identifying discrepancies.
Researched and resolved collections disputes to maintain customer relationships.
Processed end-of-day paperwork using payzer and successware, verifying deposits and rectifying discrepancies.
Completed day-to-day financial transactions.
Implemented program to create daily spreadsheets and streamline financial reporting.
Answer calls and provide excellent customer service to each customer.
Creates Excel spreadsheets for cash and checks collected.
02/2018 to 02/2020
Front Desk Receptionist/Insurance Billing SpecialistSoho House & Co. – Malibu, CA,
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Processed and sent invoices, adjustments and credit memos to customers.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Liaised with patients, insurance companies and billing personnel to create and post bills, obtain payments and update system.
Scheduled patients and updated insurance, payment history and personal information.
Performed administrative tasks such as copying, scanning and mail sorting on daily basis.
Monitored past due accounts and pursued collections on outstanding invoices.
Performed insurance verification, pre-certification and pre-authorization.
Answered customer questions to maintain high satisfaction levels.
Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
Collected, posted and managed patient account payments.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Prepared new patient files and updated existing records with new personal, insurance and medical information.
Educated patients about post-operative and at-home care for optimal outcomes.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
07/2016 to 11/2017
ServerApplebee's Neighborhood Grill & Bar – City, STATE,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Developed strong and lasting resident relationships.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
Expected in 06/2016 to to
High School Diploma: Little Elm High School - Little Elm, TX GPA: Status -
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Resume Overview
School Attended
Little Elm High School
Job Titles Held:
Accounts Receivable
Front Desk Receptionist/Insurance Billing Specialist