Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Inside Sales and Account Management employee who contacts prospective customers and develops and maintains positive relationships with existing customers. Supports sales team by qualifying leads, researching potential clients, and placing orders. Organizes logistics for international and domestic shipping. I am committed to continuous growth within a company.

  • High level of accuracy and attention to detail
  • Ability to learn technical product information
  • Willingness to learn and grow in a fast-paced sales environment
  • Strong sales, communication and interpersonal skills.
  • Dependable, punctual, able to multitask and work as a team player
  • Account Management
  • Revenue Growth
  • Verbal and Written Communication
  • Business Development
  • Customer Service
  • Opportunity Identification
  • Teamwork and Collaboration
  • Overcoming Objections
  • Time Management
  • Professional Integrity
  • Order Management
  • Supplier Relations
  • Expanding Territories
  • New Business Opportunities
  • Inside and Outside Sales
  • Strategic Selling
  • Project Management
  • Carrier Negotiations
Work History
Account Manager, Domestic Distribution , 05/2020 - Current
Hitachi Data Systems Paris, TX,

Provide customer and internal support for sales out of the USA warehouse locations. Jackson, Ms. Vandalia, IL. Little Rock, AR. and Lynchburg, VA. As well as organizing and managing the logistics of all stateside orders and movements from overseas factories to US warehouses. Reviewed sales trends, market intelligence, used this information as a baseline to manage customer accounts for the domestic fill in program. 65% growth in sales for 2021 over 2020.

Coordinate with domestic warehouses on inventory levels, service level agreements, and shipping. Regular inventory reports, cycle counts, and annual physical inventories. Ensure proper cadence is met with allocation of inventory to customers based on FCFS basis/.

Maintain warehouse and customer status reports of in transit and open orders. Heavy communication with customers on adjustments, cancellations, and new orders.

  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and customer needs.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Inside Sales Account Manager, 06/2017 - 04/2020
Alliance Tire America City, STATE,

Provided support to assigned Business Development Manager and Territory Sales Manager regarding existing and new accounts within the assigned territory which includes OK, KS, MO, AR and Eastern Canada. Respond effectively to incoming sales calls as well as make outgoing sales calls. Accurately enter orders, process, track and follow up to order fulfillment. Actively promote ATG products to customers. Provide thorough product information –offer appropriate product substitutions. Analyze and review historical sales data to accurately forecast production of top 100 skus to ensure product availability to meet customer demands for assigned territories. Respond to incoming customer inquiries on products; assists customers with general information (valid price, shipping information, order status). Maintains customer master data and customer contracts regularly to ensure that pricing and account terms updates are implemented as needed. Work through price negotiations with customers (within defined limits) and effectively document and escalate customer complaints with appropriate departments for resolution. Prepare required export documentation required to accompany orders shipping to Canada. Support assigned outside sales personnel regarding specific customers and provide general sales support to West Sales Team as needed. Consistently update and maintain customer contact database.

  • Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
  • Maintained current knowledge of product lines by attending regular technical and sales training sessions.
  • Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
After Sales Admin/Jr. Sales, 09/2014 - 09/2016
Huisman North America City, STATE,

Provided administrative support to the Senior Account Engineers within the After Sales Department. Working as a liaison between the Service, Engineering, Production, and Accounting Departments to provide optimal client satisfaction.

Support the After Sales Department in the sale and technical support of equipment, parts and service agreements requested by Clients. Negotiate prices, discount terms and transportation arrangements for goods and services. Prepares, maintains, and reviews purchasing files, reports, and price lists

Interview, visit and work closely with vendors to learn, develop, and obtain desired products and services Post order costs in appropriate accounting system Process, coordinate and track Client requests, orders, and needs.

Monitor and process incoming Client requests and purchase orders. Track requests and purchase orders and provide status updates both internally and to the clients. Available for contact outside of normal business hours. Review requisitions and examine, select, order, and purchase at the most favorable price goods File supporting documentation (e.g. MSDSs, test reports, certificates, etc.) for goods and services purchased Monitor and analyze sales records, trends, or economic conditions to anticipate client buying patterns and determine what the company will sell and how much inventory is needed.

Bit Coordinator/District Administrator, 12/2012 - 04/2014
National Oilwell Varco Inc City, STATE,

Managed Drill Bit inventory for the Southern Region, worked as a liaison between city and field sales. Administrative duties included end of month billing as well purchasing.

Maintain direct contact between City and Field Sales Teams Sales on jobs in progress, coming up Financials for salesmen (daily) Prepare billing worksheets for returned bits

Associate: Business Administration, Expected in 2010
Victoria College - ,
Continuing Education courses in QuickBooks, Technical Reporting, and CNA certificate: , Expected in 2006
Wharton County Junior College - ,
: , Expected in 2002
Wharton High School - ,

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School Attended

  • Victoria College
  • Wharton County Junior College
  • Wharton High School

Job Titles Held:

  • Account Manager, Domestic Distribution
  • Inside Sales Account Manager
  • After Sales Admin/Jr. Sales
  • Bit Coordinator/District Administrator


  • Associate
  • Continuing Education courses in QuickBooks, Technical Reporting, and CNA certificate

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