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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Capable Job Title passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Type and Type establishments.

Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.

Service-driven restaurant team member knowledgeable about mixology and popular craft beers. Effective at keeping supplies stocked, tables cleared and glasses polished to appeal to customers from all walks of life. Management expertise gained over Number years of experience.

Smoothly handle all bar tasks while serving customer needs and achieving profit targets. Trained in wide range of beers, liquor options and popular cocktails. Offering current Type certification and Number years of experience monitoring guests and maintaining safe environments.

Dependable Job Title knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.

Dependable and driven Job Title with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player with in-depth knowledge of local craft beers, wine, spirits and cocktails. Recognized for reducing inventory losses Number% through Action and Action.

Used calculators, cash registers and POS systems to accurately collect payment for all served products and merchandise.

Memorized over Number drink variations and cocktail recipes through Action and Action.

Qualified Bar Back with experience in service, food prep, cash handling and several computerized POS systems. Passion for craft beer and microbrews. Pursuing opportunities to implement knowledge while growing familiarity with wine and mixology.

Diligent Job Title with experience bussing tables, washing dishes and maintaining clean and attractive establishment. Solid Bar Back skills developed in busy, gastro-bar establishment.

Took food orders from bar patrons and recommended beverage pairings, boosting spending by average $Amount per customer.

Skills
  • Liquor, beer and wine knowledge
  • Menu memorization
  • Aloha POS
  • Basic math
  • Inventory
  • Highly reliable
  • Engaging personality
  • Dining room management
  • Cash register operation
  • Responsible alcohol service
  • Attending multiple customers
  • Hospitality service expertise
  • Food preparation and safety
  • Clear and effective communication
  • New hire training
  • Handling difficult customers
  • Beverage preparation
  • Food running
Work History
12/2019 to 07/2020
Waitress/Bartend Uncle Julio's Skokie, IL,
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits by Number% in just Number Timeframe.
  • Handled $Amount cash on daily basis, which built trustworthiness and loyalty with owners.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Closed out cash register with Number% accuracy and prepared cashier report.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
06/2019 to 01/2020
Waitress University Of Utah Park City, UT,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
11/2018 to 09/2019
Cashier University Of Utah Centerville, UT,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Prepared and submitted end-of-shift reports using Software.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than Number customers in busy Type environment.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
08/2017 to 06/2018
Cashier Raising Cane's City, STATE,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Prepared and submitted end-of-shift reports using Software.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Served needs of more than Number customers in busy Type environment.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
Education
Expected in 05/2019
High School/ged :
Lakeview Centennial - Garland ,
GPA:

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Resume Overview

School Attended

  • Lakeview Centennial

Job Titles Held:

  • Waitress/Bartend
  • Waitress
  • Cashier
  • Cashier

Degrees

  • High School/ged

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