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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
    • Medical office administration
    • Trained in eVetPractice Software
    • Customer interaction
    • Appointment Scheduling
    • Business processes and procedures
    • Fair housing policies
    • Relationship building and retention
    • Telephone and email etiquette
    • Administrative support
    • Social media knowledge
    • Multi-line Telephone Systems
    • Scheduling
    • Time management
    • Professional demeanor
    • Memorization and Recall
    • Verbal and written communication
Education
Belleville High School Belleville, MI Expected in 06/2011 High School Diploma : - GPA :
Work History
Cvs Group Plc - Veterinary Receptionist
Elgin, IL, 08/2021 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
The Conam Group - Leasing Professional
Portland, OR, 09/2019 - 12/2020
  • Greeted clients, showed apartments, and prepared leases.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Consistently exceeded target closing rates.
  • Verified tenant incomes and other information before accepting lease applications.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Distributed and followed up on tenant renewal notices.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Collected rent and tracked resident payments and information in computer system.
  • Held high approval rating and maintained customer loyalty with top-notch service.
The Conam Group - Leasing Professional
Calexico, CA, 01/2017 - 09/2019
  • Greeted clients, showed apartments, and prepared leases.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Consistently exceeded target closing rates.
  • Verified tenant incomes and other information before accepting lease applications.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Distributed and followed up on tenant renewal notices.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Collected rent and tracked resident payments and information in computer system.
  • Held high approval rating and maintained customer loyalty with top-notch service.

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Resume Overview

School Attended

  • Belleville High School

Job Titles Held:

  • Veterinary Receptionist
  • Leasing Professional
  • Leasing Professional

Degrees

  • High School Diploma

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