veterinary receptionist resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Enthusiastic animal care professional successfully manages various responsibilities in fast-paced settings. Knowledgeable in [Software] with terrific time management and relationship building skills. Calm in crisis situations with skill to reassure owners while providing urgent care.
Friendly Veterinary Receptionist with a love of animals and a strong work ethic. Committed to working as part of an amazing office team.
Skills
Documenting Medical Histories
Problem-Solving
Customer Service
Administering Medications
Appointment Scheduling
Time Management
Technical Library Maintenance
Relationship Building
Technologically Savvy
Invoice Preparation
Attention to Detail
Taking Client Histories
Inventory Management
Verbal and Written Communication
Filling Prescriptions
Reception Area Maintenance
Educating Owners
Exam Room Preparation
Medical Report Preparation
Payment Processing
Effective Multitasking
Sound Judgment
Recordkeeping
Over-the-Counter Product Sales
Lab Work Documentation
Detail-Oriented
Cleaning and Sterilizing
Critical Thinking
Teamwork and Collaboration
Preparing Treatment Rooms
Organization and Time Management
Advising Patents
Veterinary Terminology
Education and Training
Louisiana State University and A&M CollegeBaton Rouge, LAExpected in 05/2006 ā āBachelor of Science:Animal Sciences - GPA:
Experience
Vca Antech, Inc. - Veterinary Receptionist Aurora, IL, 08/2003 - 07/2007
Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
Processed financial transactions for clients.
Worked with clients to processes all financial transactions.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Called patients to confirm scheduled appointments and obtain additional details.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Compiled physical and digital documents, charts and reports.
Straightened up waiting room to maintain neat and organized space.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Entered insurance, demographics and health history into patient database.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Took messages from patients and promptly relayed to appropriate staff.
Checked patients in and out for appointments and collected co-payments.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.