veterinary receptionist resume example with 15 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
I am currently a Veterinary receptionist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I have a clear understanding of my responsibilities and training in Veterinary Receptionist and Sale Lead duties. I am not only familiar with customer service protocol and event coordination but also have experience in inventory, stocking, and displays. I am motivated to learn, and enthusiastic to grow and excel.
Skills
Telephone Management
Staff Recruiting
Records Maintenance
Front Desk Operations
Patient Data Processing
Cash Handling
Sales Expertise
Product and Service Sales
Suggestive Selling
Persuasive Selling
Customer Assistance
Product Merchandising
Inside and Outside Sales
Payment Processing
Stocking and Replenishing
Opening and Closing Procedures
Customer Needs Assessment
Work History
Veterinary Receptionist , 05/2019 - Current Cvs Group Plc – Hampshire, IL,
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Entered data from pet records and office visits into computer system.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Organized paperwork such as charts and reports for office and patient needs.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Manages inventory tracking system to record deliveries, shipments and stock levels
Evaluates deliveries, shipments and product levels to improve inventory control procedures
Analyzes daily product and supply levels to anticipate inventory problems and shortages.
Retail Sales Associate, 12/2012 - 11/2018 Movado Group Inc. – Denver, CO,
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Worked with loss prevention in monitoring shopper behavior.
Supported efficient and timely replenishment of sales floor merchandise.
Opened and closed store independently and prepared nightly bank drop for manager.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Informed customers of current store promotions to encourage additional sales purchases.
Worked closely with shift manager to solve problems and handle customer concerns.
Folded and arranged merchandise in attractive displays to drive sales.
Used POS system to process sales, returns, online orders and gift card activations.
Sales Assistant, 02/2007 - 07/2012 Euromoney – Chicago, IL,
Researched new clients for sales team, inputting contact information into Salesforce.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Referred customers to various services by evaluating needs and providing recommendations.
Input credit and debit card payments in POS system to complete purchases.
Helped customers locate products and checked store system for merchandise at other sites.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Coordinated logistics and catering for meetings and sales events.
Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
Facilitated ordering and processing of business cards and nameplates for sales team.
Communicated orders to vendors, scheduling carriers for pickup if needed.
Maintained records related to sales, returns and inventory availability.
Education
High School Diploma: , Expected in - Mark Twain High School - San Diego, CA, GPA: Status -
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